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Excel It Service System Support Engineer Interview Questions and Answers

Updated 20 Sep 2023

Excel It Service System Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Software installation hardware and networking
  • Q2. Experience in privileged
  • Ans. 

    Experience in managing privileged access and permissions in IT systems.

    • Experience in setting up and managing user roles and permissions

    • Knowledge of least privilege principle

    • Familiarity with tools like Active Directory, LDAP, or IAM solutions

    • Experience in auditing and monitoring privileged access

    • Ability to troubleshoot access issues and provide support to users

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Qualification and experience

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: CV should focus on the skill set previously mentioned. Concise and to the point sentences. Line out projects and internships well. Balance between academia and extra curriculars. Attend the CV making workshop of Opera and work on it accordingly.
Tips: Don’t put things totally irrelevant to the job profile. Don’t write long sentences. Know your CV well for further stages.Anything related to your CV should be at the tip of your tongue.

Round: Test
Experience: Don’t spend a lot of time on one question in quant section. There’s a cut-off in Quant and your focus should be on clearing it. If you clear the cut-off, the puzzle section will be evaluated, where solving at least 2 is generally good enough. Puzzles are hard, and need a lot of prior practice.

Round: HR Interview
Experience: Direct selections take place at the end of all interviews after a mutual discussion between all the panels. Know your CV thoroughly. Prepare for some HR questions as well. Puzzle solving and guesstimates are asked, so prepare them well. When you are asked a puzzle, do not sit quietly but think aloud. The interviewers help you structure your thoughts. Most of the times, just knowing your approach is enough for them
Tips: Evaluate the nature of your interviewer for the first 5 minutes and if possible treat the interview like a discussion. They just want to know more about you so tell it to them. Most of them are very friendly, and you will feel at ease. Be confident. Sound excited while talking about your projects/internships. It gives them confidence in you. Be very very thorough with your CV. Nothing gives a bad impression like not knowing about yourself. Ask questions if you have them at the end of the interview.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skills: Mathematics, Computer Science
College Name: IIT KHARAGPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Coding Test 

It was Very Easy and HR was Very Friendly Nature

Round 2 - Technical 

(2 Questions)

  • Q1. What Is OOOps and explain those?
  • Ans. 

    OOOps stands for Out Of Order packets. It refers to packets that arrive at their destination out of sequence.

    • OOOps can occur in network communication when packets are sent out of order and arrive at the destination in a different order than they were sent.

    • This can lead to issues in data transmission and can cause delays in processing the information.

    • One way to handle OOOps is by using sequence numbers in packets to ens...

  • Answered by AI
  • Q2. What is Exception Handling ?
  • Ans. 

    Exception handling is a mechanism to handle runtime errors and prevent program crashes.

    • It is a way to deal with unexpected errors or exceptional conditions in a program.

    • Exceptions can be caught and handled using try-catch blocks.

    • Common exceptions include NullPointerException, ArrayIndexOutOfBoundsException, and IOException.

    • Handling exceptions properly can improve the robustness and reliability of a software application

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Well
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - Aptitude Test 

There was no aptitude test; we proceeded directly to coding questions.

Round 2 - Coding Test 

Level 1, Level 2, and Level 3 questions of simple, medium, and hard difficulty.

Round 3 - HR 

(2 Questions)

  • Q1. Normal hr questions
  • Q2. About yourself, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Simply prepare for basic number generation problems and build upon that knowledge.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Normal aptitude questions they will ask

Round 3 - Coding Test 

Program like palindrome, String reverse etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basic good and practice well for programming

I applied via Naukri.com and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Case Study 

Case study

Round 2 - Coding Test 

Matrix question

Interview Preparation Tips

Interview preparation tips for other job seekers - Improvise DS Algo part before going
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. More than technology,a senior recruiter asks where you stay which gali you stay,which temple is near by,what your husband do,getting into more personal and final he will ask your janam kundali and tell you...
Round 3 - One-on-one 

(1 Question)

  • Q1. Senior recruiter will ask more personal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Girls and ladies please don't join this company as it is more into priest kinda,they check your caste,class rather your hardwork it seems. This so called senior recruiter totally flirts with you if you are single,divorce,seperarated and also heard his eyes rolls on always girls upper part,no matter whatever she is wearing. I heard after complaining also higher authorities didn't taken the action. Now you people only imagine how is it safe for a girl to work in that disgusting atmosphere. And in any MNC company if the complain is raised the higher authority should take an action but still they kept him then think what kinda company is this. INDIA HR cgs is worst the worst. They are not giving you secured job,HR are saving there job to close that position and you are bakra,who will be paid with very less salary comparative outside and also you are treated like a dog. Think twice thrice to take the decision.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Asked to explain about the Project in detail with the Architecture used and sprint plan wise task delivered.
  • Ans. Explained the architecture used and task handling as per the schedule and steps used for deployment.
  • Answered by S.S.Vinodh Vinu
  • Q2. About Deployment Process
  • Ans. Based on the QA response this process has been handled in an proper way
  • Answered by S.S.Vinodh Vinu

Interview Preparation Tips

Topics to prepare for Anlage Infotech Senior Systems Engineer interview:
  • .Net Core
  • SQL Server
  • REST API
  • Anjular
Interview preparation tips for other job seekers - Before facing the interview prepare with common and most important questions like OOPs and framework libraries and about SQL concepts like SP, Functions, Trigger and exception handling.

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. 

    RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.

    • ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.

    • RAM is volatile memory, meaning it loses its contents when the power is turned of...

  • Answered by AI
  • Q4. What are the typed of software that we use on our systems
  • Ans. 

    We use various types of software on our systems.

    • Operating systems (e.g. Windows, macOS, Linux)

    • Productivity software (e.g. Microsoft Office, Google Suite)

    • Security software (e.g. antivirus, firewalls)

    • Development software (e.g. IDEs, compilers)

    • Communication software (e.g. email clients, messaging apps)

    • Media software (e.g. media players, photo editors)

    • Browser software (e.g. Chrome, Firefox, Safari)

  • Answered by AI
  • Q5. What was your expectations about salary
  • Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Excel It Service Interview FAQs

How many rounds are there in Excel It Service System Support Engineer interview?
Excel It Service interview process usually has 3 rounds. The most common rounds in the Excel It Service interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Excel It Service System Support Engineer interview?

Some of the top questions asked at the Excel It Service System Support Engineer interview -

  1. Experience in privile...read more
  2. Software installation hardware and network...read more

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Excel It Service System Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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5.0

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