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Evolve Back Luxury Resorts Senior Guest Service Associate Interview Questions and Answers

Updated 12 Oct 2021

Evolve Back Luxury Resorts Senior Guest Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Some random questions for FO, like ADR, RevPar, common things like these..

Interview Preparation Tips

Interview preparation tips for other job seekers - the person who took my interview didnt even cared about anything, he was just going roughly.. not a good 5 star interview like

Senior Guest Service Associate Jobs at Evolve Back Luxury Resorts

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Cuts of vegetables
  • Ans. 

    Different cuts of vegetables can enhance the presentation and texture of dishes.

    • Julienne: Thin matchstick-shaped cuts, used for stir-fries and salads.

    • Brunoise: Finely diced cuts, often used for soups and sauces.

    • Chiffonade: Thin strips or ribbons, commonly used for garnishing.

    • Mince: Very finely chopped pieces, suitable for adding flavor to dishes.

    • Dice: Uniform cubes, ideal for stews and casseroles.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself

I applied via Walk-in and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why Are You want Change Your Industry?
  • Ans. I need looking some new challenges
  • Answered Anonymously
  • Q3. Why we Should Hire You
  • Ans. Because reason of my gas handling and my positive attitude and my sincerelty
  • Answered Anonymously
  • Q4. What's Your Job Responsibilities?
  • Ans. How to maintain Store how to team lead
  • Answered Anonymously
  • Q5. What is your salary expectation
  • Q6. At least 4.0L Per year
  • Ans. 

    The question is unclear. Please provide more context.

    • Please provide more information about what the 4.0L refers to.

    • Is it related to revenue, expenses, or something else?

    • Without more context, it is difficult to provide a meaningful answer.

  • Answered by AI
Round 2 - Technical 

(9 Questions)

  • Q1. How to do upselling?
  • Ans. 

    Upselling can be done by identifying customer needs, offering relevant products, and providing incentives.

    • Identify customer needs and preferences

    • Offer relevant products or services that complement their purchase

    • Provide incentives such as discounts or freebies

    • Train sales staff to upsell effectively

    • Use data analytics to identify opportunities for upselling

    • Focus on building long-term relationships with customers

  • Answered by AI
  • Q2. If guest is order only food so we will ask for the drink as well
  • Q3. What is the full form of fnb
  • Ans. 

    FNB stands for First National Bank.

    • FNB is a common abbreviation used for First National Bank.

    • First National Bank is a financial institution that provides banking services.

    • FNB is often used as a brand name for various banks around the world.

    • Examples of banks using FNB as their abbreviation include First National Bank of South Africa and First National Bank of Omaha.

  • Answered by AI
  • Q4. What is the responsibility for the restaurant manager?
  • Ans. 

    The restaurant manager is responsible for overseeing all aspects of the restaurant's operations and ensuring its smooth functioning.

    • Managing and supervising staff members

    • Creating work schedules and assigning tasks

    • Ensuring high-quality customer service

    • Monitoring inventory and ordering supplies

    • Maintaining cleanliness and safety standards

    • Developing and implementing marketing strategies

    • Handling customer complaints and reso...

  • Answered by AI
  • Q5. How many types of wine?
  • Ans. 

    There are thousands of types of wine, each with its own unique characteristics and flavors.

    • There are different types of wine based on the grape variety, such as Cabernet Sauvignon, Chardonnay, and Pinot Noir.

    • Wine can also be categorized by its color, including red, white, rosé, and sparkling.

    • Different regions around the world produce their own distinct types of wine, like Bordeaux, Burgundy, and Champagne.

    • Wine can be c...

  • Answered by AI
  • Q6. How many types of coffees?
  • Ans. 

    There are numerous types of coffees available worldwide, each with its unique characteristics and preparation methods.

    • There are over 30 popular types of coffee beans, including Arabica, Robusta, and Liberica.

    • Different brewing methods like espresso, drip, French press, and cold brew result in various coffee types.

    • Variations like cappuccino, latte, macchiato, and americano are created by combining coffee with milk or foa...

  • Answered by AI
  • Q7. What is the temperature for the ice cream serving?
  • Ans. 

    The temperature for serving ice cream is typically between -5°C to -10°C.

    • The ideal temperature for serving ice cream is around -8°C.

    • Serving ice cream at too high a temperature can cause it to melt too quickly.

    • Serving ice cream at too low a temperature can make it too hard to scoop.

    • Soft serve ice cream is typically served at a slightly higher temperature than regular ice cream.

    • Different types of ice cream may have diffe

  • Answered by AI
  • Q8. For the ice ice cream serving we need temperature between 5 to 7 degree
  • Q9. How much we will take time for the tea brew
Round 3 - Group Discussion 

Which industry is more better hotel industry and the retail Industry

Interview Preparation Tips

Topics to prepare for Le Méridien Senior Associate interview:
  • Food & beverage
Interview preparation tips for other job seekers - Attitude should be positive for the seekers

I applied via LinkedIn and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About me what you learn last organization
  • Q2. About work experience and salary expectations
  • Q3. When you will join after selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Now i working here with good cofotebe

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Food and beverage service

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Newspaper Ad and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.
  • Q6. Why you feel you are the best fit for this role ?

Interview Preparation Tips

Topics to prepare for Mayfair Hotels & Resorts Supervisor interview:
  • About mayfair
  • About job description
Interview preparation tips for other job seekers - Be confident while you are going to attain an interview at Mayfair Hotels & Resorts as consistency is most imp ... Be strong & enjoy while giving interview ..
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion on the topic what people think about women who should get murdered by people so that people should hang out or get second chance in their life !?

Round 3 - Aptitude Test 

Some basic knowledge of some wine

Interview Preparation Tips

Topics to prepare for Crowne Plaza Guest Service Associate interview:
  • Basic wine
  • Name of grapes to make wine
  • Some popular beer with their reg
  • 17 french claassical menu
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Hr will ask only basic information.
Round 3 - Technical 

(3 Questions)

  • Q1. Must required food and beverage knowledge
  • Q2. What Is the silver service???
  • Ans. 

    Silver service is a formal dining style where food is served to guests at the table from the left and drinks from the right.

    • In silver service, food is served to guests at the table by the waiter using a spoon and fork.

    • Drinks are poured from the right side of the guest.

    • It is a formal and elegant dining style often used in upscale restaurants and events.

  • Answered by AI
  • Q3. What is the ek banedict???
  • Ans. 

    Ek banedict is a misspelling of Eggs Benedict, a popular breakfast dish.

    • Ek banedict is likely a typo or misspelling of Eggs Benedict, a classic breakfast dish consisting of poached eggs, Canadian bacon, and hollandaise sauce on an English muffin.

    • Eggs Benedict is a popular brunch item at many restaurants.

    • The dish is believed to have originated in New York City in the late 19th century.

  • Answered by AI
Round 4 - GM Round 

(1 Question)

  • Q1. Will Ask Basic information

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident on yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Self introduction
  • Q2. Front office question
  • Q3. Hobbie of yourself
  • Q4. General knowledge
  • Q5. Question and answer

Evolve Back Luxury Resorts Interview FAQs

How to prepare for Evolve Back Luxury Resorts Senior Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Evolve Back Luxury Resorts. The most common topics and skills that interviewers at Evolve Back Luxury Resorts expect are Housekeeping, Book Keeping, CCTV Monitoring, Customer Satisfaction and English Literature.

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Evolve Back Luxury Resorts Senior Guest Service Associate Reviews and Ratings

based on 2 reviews

2.7/5

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2.7

Skill development

2.0

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3.5

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2.0

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2.7

Company culture

3.5

Promotions

2.0

Work satisfaction

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