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ESAF Small Finance Bank Interview Questions, Process, and Tips

Updated 21 Mar 2025

Top ESAF Small Finance Bank Interview Questions and Answers

View all 52 questions

ESAF Small Finance Bank Interview Experiences

Popular Designations

116 interviews found

I applied via Campus Placement and was interviewed in Apr 2021. There were 8 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is Small Finance Bank.
  • Ans. 

    Small Finance Banks are specialized banks that provide financial services to the unbanked and underbanked sections of the society.

    • Small Finance Banks were introduced by RBI in 2015 to provide financial inclusion to the unbanked and underbanked sections of the society.

    • They offer basic banking services like deposits, loans, and payments to individuals and small businesses.

    • They have a focus on microfinance and provide loa...

  • Answered by AI
  • Q2. How it is different from other commercial banks.
  • Ans. 

    Our bank stands out with its customer-centric approach, innovative products, and advanced technology.

    • We prioritize customer satisfaction and tailor our services to meet their needs.

    • We offer unique products such as mobile banking and online investment platforms.

    • Our advanced technology allows for faster and more secure transactions.

    • We have a strong focus on financial education and offer resources to help customers make i...

  • Answered by AI
  • Q3. What is biggest issue faced by the banks?
  • Ans. 

    The biggest issue faced by banks is managing risk and maintaining financial stability.

    • Banks need to balance risk and reward while ensuring financial stability

    • Regulatory compliance is a major challenge for banks

    • Cybersecurity threats are increasing and banks need to invest in security measures

    • Low interest rates and economic uncertainty can impact profitability

    • Customer expectations are changing and banks need to adapt to

  • Answered by AI
  • Q4. What are SLR, CRR, CAR, Repo and reverse repo ?
  • Ans. 

    SLR, CRR, CAR, Repo and reverse repo are terms related to banking and finance.

    • SLR stands for Statutory Liquidity Ratio and is the percentage of deposits that banks have to maintain in the form of liquid assets such as cash, gold, or government securities.

    • CRR stands for Cash Reserve Ratio and is the percentage of deposits that banks have to keep with the central bank as a reserve.

    • CAR stands for Capital Adequacy Ratio an...

  • Answered by AI
  • Q5. NPA and it's percentage of commercial banks and ESAF small finance bank ?
  • Ans. 

    NPA percentage comparison between commercial banks and ESAF small finance bank.

    • NPA stands for Non-Performing Assets.

    • It is the percentage of loans that are not being repaid by borrowers.

    • As of March 2021, the NPA percentage for commercial banks was 7.48%.

    • ESAF Small Finance Bank had an NPA percentage of 2.83% as of March 2021.

    • ESAF's lower NPA percentage can be attributed to their focus on lending to micro and small enterp

  • Answered by AI
  • Q6. Personal questions about family, past life ?
  • Q7. How will you contribute to ESAF ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and truthful, always have a smile, give honest answers.

Top ESAF Small Finance Bank Assistant Manager Interview Questions and Answers

Q1. What is Small Finance Bank.
View answer (7)

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (89)

I applied via Approached by Company and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple apptitude questions

Round 2 - One-on-one 

(1 Question)

  • Q1. One to one with hods

Interview Preparation Tips

Interview preparation tips for other job seekers - About our self and analyze working capability

Top ESAF Small Finance Bank Assistant Manager Interview Questions and Answers

Q1. What is Small Finance Bank.
View answer (7)

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (89)

Interview Questionnaire 

1 Question

  • Q1. What attributes does someone need to have inorder to really sucessful in this position.
  • Ans. 

    A successful Branch Banking Officer needs to have strong communication skills, financial acumen, customer service orientation, and attention to detail.

    • Excellent communication skills to interact with customers and team members

    • Financial acumen to understand and analyze financial statements and market trends

    • Customer service orientation to provide exceptional service and build relationships

    • Attention to detail to ensure acc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview questions are common,hiring managers will expect you to be able to answer them smoothly and without hesitation.your response will be strong er if you know what to expect during interview and have a sense of what you want to Focus on.

Branch Banking Officer Interview Questions asked at other Companies

Q1. 1.Would you accept that india is a developed country? 2.Can you explain about Mixed Economy? 3. Who is called as "Grand Old Man of India"? 4.What are the Generaitons of Computers and Name them? 6.What is the beauty of Democracy? 7.Who wrote... read more
View answer (1)

Officer Interview Questions & Answers

user image Anonymous

posted on 4 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is your family background and where are you from.
  • Q2. How was your experience in previous organisation and what you learn from starting
  • Q3. What you did in axis bank which role was assigned to u and how was the experience
  • Q4. Why are you shifting from axis Bank

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to listen questions first properly then we have to confident on yourself then make answers on specific sequence. if you dont know the proper answers then say sorry and say i will learn.

Officer Interview Questions asked at other Companies

Q1. Generally Which type of glass use is pharmaceutical industries for parenteral packing????
View answer (4)

ESAF Small Finance Bank interview questions for popular designations

 Branch Manager

 (10)

 Senior Officer

 (8)

 Assistant Manager

 (8)

 Executive Trainee

 (8)

 Sales Officer

 (7)

 Brach Operation Manager

 (6)

 Officer

 (5)

 Customer Service Executive

 (3)

I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Asked about experience and package expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - ESAF is Good Work Place Organization and all the Staff will be support in work

Senior Relationship Manager Interview Questions asked at other Companies

Q1. Difference between Participating product &non participating product?
View answer (3)

Get interview-ready with Top ESAF Small Finance Bank Interview Questions

I applied via Campus Placement and was interviewed in May 2021. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 1)What's is your greatest strength and weakness?
  • Q2. Why your are suitable for this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, honest, attain the interview with presence of mind

Executive Trainee Interview Questions asked at other Companies

Q1. If you are asked to construct a dam in Mizoram, what will be the problems you are expected to face and what all logistics will you be looking out for?
View answer (1)

Jobs at ESAF Small Finance Bank

View all

Interview Questionnaire 

1 Question

  • Q1. What is Your Role, Types of currency, etc
  • Ans. 

    I am responsible for managing currency and ensuring its security. Types of currency include paper money, coins, and digital currency.

    • My role involves managing the circulation of currency and ensuring its authenticity

    • I oversee the production and distribution of paper money and coins

    • I also monitor the use of digital currency and ensure its security

    • Types of currency include physical currency (paper money and coins) and di

  • Answered by AI

Senior Officer Interview Questions asked at other Companies

Q1. How you can Increase Selling of Banks Products and how you can connect more and more persons With Bank.????
View answer (7)

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sales and business development skills

Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep always smile on your face.. Tell more positive thoughts even they ask you negative questions.

Top ESAF Small Finance Bank Assistant Manager Interview Questions and Answers

Q1. What is Small Finance Bank.
View answer (7)

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (89)
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy Mental ability questions

Round 3 - Group Discussion 

The coordination is not good.Great communication skills are needed.

Round 4 - HR 

(2 Questions)

  • Q1. Self introduction section
  • Q2. How to handle the customers
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand the customer's issue

    • Show empathy and acknowledge their frustration

    • Offer solutions and follow up to ensure satisfaction

    • Stay calm and professional, even in difficult situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process is not satisfied. The job offer not recieved

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Cluster Head Interview Questions & Answers

user image Anonymous

posted on 10 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. About Leadership style
  • Q2. Be rightful and truthful about your style of Leadership

Cluster Head Interview Questions asked at other Companies

Q1. What will be your core step to build customer loyalty while market showing down trend.
View answer (1)

ESAF Small Finance Bank Interview FAQs

How many rounds are there in ESAF Small Finance Bank interview?
ESAF Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the ESAF Small Finance Bank interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for ESAF Small Finance Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ESAF Small Finance Bank. The most common topics and skills that interviewers at ESAF Small Finance Bank expect are Sales, Banking, Customer Acquisition, Gold Loan and Branch Banking.
What are the top questions asked in ESAF Small Finance Bank interview?

Some of the top questions asked at the ESAF Small Finance Bank interview -

  1. How can you are calculate income if customer not filing the income tax return i...read more
  2. Which one is eligible for housing and mortgage loan and other l...read more
  3. What is Small Finance Ba...read more
How long is the ESAF Small Finance Bank interview process?

The duration of ESAF Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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ESAF Small Finance Bank Interview Process

based on 182 interviews

Interview experience

4.1
  
Good
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ESAF Small Finance Bank Reviews and Ratings

based on 2k reviews

3.7/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.6

Job security

3.6

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 2k Reviews and Ratings
Branch Head/Branch Operations Manager

Thrissur

6-11 Yrs

Not Disclosed

Branch Head

Thrissur

6-9 Yrs

Not Disclosed

Branch Head /Branch In- Charge

Thrissur

6-10 Yrs

Not Disclosed

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