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ROI for a new service center can be explained to a non-technical person by highlighting the financial benefits and cost savings.
Explain that ROI is a measure of the profitability of an investment, calculated as the ratio of the net profit to the initial investment.
Use simple examples to illustrate how setting up a new service center can lead to increased revenue and reduced costs, resulting in a positive ROI.
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I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Math question & iq question
Store management involves organizing, overseeing, and coordinating all activities related to the store's operations.
Maintain accurate inventory records to track stock levels and reorder supplies as needed
Implement efficient storage and shelving systems to maximize space and ease of access
Train and supervise store staff to ensure smooth operations and excellent customer service
Monitor sales trends and customer preferenc...
My goal is to continuously improve my sales performance by setting specific, measurable, achievable, relevant, and time-bound targets.
Set specific sales targets for each quarter
Track progress regularly and adjust strategies as needed
Attend sales training workshops to enhance skills
Collaborate with team members to share best practices
Seek feedback from customers to improve sales approach
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the consumer goods industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients, resulting in a 30% increase in repeat business
Strong communication and negotiation skills
Proficient in analyzing market tren
I applied via Referral and was interviewed in Oct 2022. There were 4 interview rounds.
I received critical feedback from my manager and responded positively.
Received critical feedback on my presentation skills
Listened attentively to the feedback without getting defensive
Took notes and asked for specific examples to understand the areas of improvement
Developed a plan to enhance my presentation skills
Practiced regularly and sought feedback from colleagues
Demonstrated improvement in subsequent presentations
Implemented a new inventory management system to streamline operations and reduce waste.
Identified inefficiencies in the existing inventory management process
Researched and selected a new software system to implement
Trained staff on the new system and monitored its effectiveness
Reduced waste by 20% and improved overall efficiency
Received positive feedback from upper management on the success of the implementation
I conducted research and gathered as much relevant information as possible before making an informed decision.
Identified the key factors that were missing and needed to be researched
Conducted thorough research to gather as much relevant information as possible
Consulted with experts in the field to gain additional insights
Analyzed the available data and made an informed decision based on the information gathered
I had a difficult interaction with a customer who was unhappy with our product delivery.
Customer complained about late delivery
Stayed calm and empathetic
Apologized for the inconvenience
Offered a solution and expedited the delivery
Followed up to ensure customer satisfaction
Delivered a project under tight deadline by prioritizing tasks and working overtime.
Prioritized tasks based on importance and urgency
Worked overtime to ensure all deliverables were completed
Sought assistance from team members to divide workload
Made personal sacrifices such as skipping breaks and working weekends
Maintained open communication with stakeholders to manage expectations
Discovered significant problems under my team
Identified a major communication breakdown within the team
Uncovered a serious quality control issue in our production process
Discovered a lack of adherence to safety protocols
Identified a significant decline in customer satisfaction ratings
I created a more inclusive work environment by implementing diversity training and promoting open communication.
Implemented diversity training programs to educate employees on the importance of inclusivity
Encouraged open communication and created a safe space for employees to share their perspectives
Established employee resource groups to support underrepresented individuals
Implemented policies and practices that promo...
Supported a team member in achieving their professional goal
I provided guidance and resources to a team member who wanted to improve their presentation skills
I connected a team member with a mentor who had expertise in their desired field
I advocated for a team member to attend a professional development conference
I offered constructive feedback and encouragement to a team member working towards a promotion
Good for the freshers seeking in new learning
I was interviewed before Feb 2024.
Interview experience
TCS
Accenture
Wipro
Cognizant