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MYCPE ONE Customer Success Associate Interview Questions and Answers

Updated 25 Oct 2022

MYCPE ONE Customer Success Associate Interview Experiences

1 interview found

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Edpericence, education, salary etc
Round 3 - Aptitude Test 

Test gorilla, includes logical reasoning, english speaking, excel skills, etc

Round 4 - Technical 

(1 Question)

  • Q1. Accounting related basic questions, Accrual basis, journal entries, bank reconciliation, what do you know about our company etc.

Interview Preparation Tips

Topics to prepare for MYCPE ONE Customer Success Associate interview:
  • US Accounting
  • Us taxation
  • Quickbooks
Interview preparation tips for other job seekers - If you are fluent in english, this job will definitely worth for you in future.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Flexibility towards night shifts
  • Ans. 

    I am flexible towards night shifts and can adjust my schedule accordingly.

    • I have experience working night shifts and understand the importance of being available for the job.

    • I am willing to adjust my personal schedule to accommodate night shifts.

    • I understand that night shifts may be necessary in certain industries and am prepared to work them if required.

  • Answered by AI
  • Q2. Subject matter expertise over the post advertised
  • Q3. Past experiences
  • Q4. Do you think the past experience and the current opening are similar? If yes, then what is the similarity? If not, then what are the differences?

Interview Preparation Tips

Interview preparation tips for other job seekers - The major part of the interview is undertaken by the client which is mostly an overseas entity. So the focus must be on to impress the client.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Related to peactical questions
  • Q2. Scenario based questiins

I applied via Walk-in and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What will you do do not like your job after joining?
  • Ans. Nearly 80 % of working professionals do not like their job what they do, rest 20% also do not like 70% of the work what they do but they are achieving an enormous amount satisfaction and happiness with the 30% of the work what they do this the place were that 20% professionals differ from 80% professionals, as being a part of that 20% club I know how to enjoy my job
  • Answered by tamil hari

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and confident, feel free to do not know.

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General questions where everone faces in interview such as "Say abt yourself and experience in previous work"

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Genuine and bold enough to face any interview
Keep yourself calm and be professional. With Almighty grace and your speech bring you Job

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Working knowledge in current company and overall job profile.
  • Q3. Accounts related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Group interview. It was a very nice. Vary Very calm.

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Essay writing and manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to be associated and pay is good on time. Good work culture.

Consultant Interview Questions & Answers

Careernet user image Mriganjana Bhowmick

posted on 26 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What are the department under HR and explain about them?
  • Ans. 

    HR departments typically include recruitment, training and development, compensation and benefits, employee relations, and HRIS.

    • Recruitment: responsible for attracting and hiring new employees.

    • Training and Development: focuses on enhancing employees' skills and knowledge.

    • Compensation and Benefits: manages employee salaries, bonuses, and benefits.

    • Employee Relations: handles employee grievances, conflicts, and disciplina...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Basic logical question
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service Kpi Kra
  • Ans. 

    Customer service KPIs and KRA are key performance indicators and key result areas used to measure and evaluate the effectiveness of customer service operations.

    • Customer service KPIs are quantifiable metrics used to measure the performance of customer service operations, such as response time, customer satisfaction scores, and resolution rates.

    • Customer service KRAs are specific areas of focus or goals that customer serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Just should be fluent aboutvthe process we do
Round 2 - Technical 

(1 Question)

  • Q1. Same as round 1 Just asks from the process we do

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be fluent the process and have good communication skills

MYCPE ONE Interview FAQs

How many rounds are there in MYCPE ONE Customer Success Associate interview?
MYCPE ONE interview process usually has 4 rounds. The most common rounds in the MYCPE ONE interview process are Resume Shortlist, HR and Aptitude Test.

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MYCPE ONE Customer Success Associate Salary
based on 17 salaries
₹3.5 L/yr - ₹5.5 L/yr
18% less than the average Customer Success Associate Salary in India
View more details

MYCPE ONE Customer Success Associate Reviews and Ratings

based on 6 reviews

4.2/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

4.0

Salary

3.5

Job security

3.9

Company culture

3.8

Promotions

3.9

Work satisfaction

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