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Entigrity Solutions Customer Service Associate Interview Questions and Answers

Updated 26 May 2022

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Customer Service Associate Interview Questions

user image awaish matani

posted on 26 May 2022

I applied via Naukri.com and was interviewed in Apr 2022.

2 Interview Rounds

1

Aptitude Test Round

Test on talent LMS for the subject like Verbal aptitude, Quant, Accounting entries and basic accounting questions

2

Technical Round (1 Question)

  • Q1. Some Accounting entries such as depreciation, golden rule account real nominal personal, tax provision, excel formulas

Interview Preparation Tips

Topics to prepare for Entigrity Solutions Customer Service Associate interview:
  • English
  • Communication Skills
  • Maths
  • Decision making
  • Basic accounting
  • Journal entries
Interview preparation tips for other job seekers - One must have prior knowledge of US tax and accounting and softwares clients which uses

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Asked about previous experience
2

HR Round (1 Question)

  • Q1. Client round , questions regarding job description,checked communication
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. How can you customer problem handling
  • Q2. How can customer evry problem solve
  • Q3. How do you handle an angry customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - The best introduced my self please

I applied via Recruitment Consulltant and was interviewed in Apr 2022.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about your experience with customers
  • Q2. Do you know how to use office?
  • Q3. Have you ever worked in team?

Interview Preparation Tips

Interview preparation tips for other job seekers - How would you manage a phone call with a customer having a problem to the system? And when is rude?
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Self introduction, Basic logical question
3

One-on-one Round (1 Question)

  • Q1. What is customer service Kpi Kra

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What difficult situation you faced in work
  • Q2. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Asked about previous experience
2

HR Round (1 Question)

  • Q1. Client round , questions regarding job description,checked communication
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About the working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Friends
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Experience details
2

Aptitude Test Round

Knowledge based on the Grammar

3

One-on-one Round (1 Question)

  • Q1. Manager Round for final interview selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Very BAD Environment. should BAN this company. Useless Biased people are working. Do do a proper Background Verification for this Company. Company is Biased towards their Employes.
HR's are the worst out of them all.
They are not their sitting on HR position to help their company Employees.
Just sitting their and having Gossips and damaging employees name.
Useless Stupid HR - Good for Nothing.
One of my Family Members had very BAD experience people tried to harass her and then she had to face difficulty in working in that environment with all the nonsense there.

DON'T WORK FOR FIRST ADVANTAGE
IT IS A FRAUD COMPANY.

Entigrity Solutions Interview FAQs

How many rounds are there in Entigrity Solutions Customer Service Associate interview?
Entigrity Solutions interview process usually has 2 rounds. The most common rounds in the Entigrity Solutions interview process are Aptitude Test and Technical.

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Entigrity Solutions Customer Service Associate Salary
based on 17 salaries
₹2.2 L/yr - ₹4.5 L/yr
30% more than the average Customer Service Associate Salary in India
View more details

Entigrity Solutions Customer Service Associate Reviews and Ratings

based on 6 reviews

5.0/5

Rating in categories

4.8

Skill development

4.4

Work-Life balance

4.9

Salary & Benefits

4.9

Job Security

4.2

Company culture

4.6

Promotions/Appraisal

4.0

Work Satisfaction

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