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I applied via Campus Placement and was interviewed before Jun 2020. There was 1 interview round.
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I applied via Recruitment Consultant and was interviewed in Sep 2018. There was 0 interview round.
I applied via Naukri.com and was interviewed in Aug 2018. There was 0 interview round.
I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
Customer service involves actively listening to customers and addressing their needs and concerns.
It requires effective communication and problem-solving skills.
Handling clients involves being friendly, patient, and empathetic.
Customer satisfaction is the measure of how well a customer's expectat...
I would listen to the customer, empathize with their situation, and offer a solution to resolve the issue.
Listen actively to the customer's complaint and let them express their concerns fully.
Empathize with the customer and acknowledge their frustration.
Offer a solution to resolve the issue, such as a refund, exchange, or alternative option.
Follow up with the customer to ensure their satisfaction and prevent future com
I applied via Walk-in and was interviewed in Jun 2023. There were 3 interview rounds.
They was gave one topic and apeak about main points.
I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.
I applied via Naukri.com
I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.
Group of 7/10. HR will share one topic to discuss and we have to put our point forward.
I should be hired because of my strong communication skills, customer service experience, and ability to handle stressful situations.
I have excellent communication skills, both verbal and written.
I have previous experience in customer service roles, where I have successfully handled customer inquiries and resolved issues.
I am able to remain calm and composed in stressful situations, ensuring smooth operations and custo...
I applied via Approached by Company and was interviewed in May 2023. There were 5 interview rounds.
based on 12 reviews
Rating in categories
Passenger Service Executive
189
salaries
| ₹1.8 L/yr - ₹4 L/yr |
Passenger Service Agent
74
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
Customer Service Executive
57
salaries
| ₹1.8 L/yr - ₹4 L/yr |
Passenger Service Assistant
26
salaries
| ₹1.9 L/yr - ₹3.4 L/yr |
Duty Officer
22
salaries
| ₹3.7 L/yr - ₹7.2 L/yr |
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