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I applied via Approached by Company and was interviewed before Sep 2023. There were 2 interview rounds.
A Service Delivery Manager (SDM) role involves overseeing the delivery of services to clients, ensuring high quality and customer satisfaction.
Managing service delivery processes and procedures
Monitoring service performance and quality
Identifying areas for improvement and implementing solutions
Building and maintaining strong client relationships
Leading a team of service delivery professionals
Ensuring compliance with se
I am impressed by your company's reputation for excellence and innovation in service delivery.
I admire the company's commitment to providing top-notch service to its clients.
I am excited about the opportunity to contribute to a team that values customer satisfaction.
I believe my skills and experience align well with the company's goals and values.
I have worked on various IT projects including system implementations, upgrades, and migrations.
Implemented a new CRM system for improved customer service
Upgraded network infrastructure to enhance performance and security
Managed data migration to a cloud-based platform for scalability
Led a team in implementing ITIL best practices for service delivery
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
I applied via Naukri.com
EF Information Systems interview questions for popular designations
Address the complaint promptly, apologize for the poor service, investigate the issue, offer a solution or compensation, and follow up with the guest.
Apologize to the guest for the poor service provided by the staff.
Investigate the issue by talking to the guest and the staff involved.
Offer a solution or compensation to the guest to make amends for the poor service.
Follow up with the guest to ensure their satisfaction a
posted on 8 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.
posted on 24 Nov 2021
I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Coding test are assessments that are designed to evaluate a developer's coding skills and aptitude.
An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity
posted on 10 May 2024
I applied via Approached by Company and was interviewed before May 2023. There was 1 interview round.
XPath is a query language used for selecting nodes from an XML document.
XPath stands for XML Path Language
It is used to navigate through elements and attributes in an XML document
XPath uses path expressions to select nodes or node-sets in an XML document
Example: /bookstore/book[1]/title selects the title of the first book in a bookstore
Static variables are shared among all instances of a class, while non-static variables belong to individual instances.
Static variables are declared using the 'static' keyword, while non-static variables are not.
Static variables are initialized only once at the start of the program, while non-static variables are initialized each time an instance is created.
Static variables can be accessed using the class name, while no...
I applied via Recruitment Consulltant and was interviewed in May 2022. There were 4 interview rounds.
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