EF Information Systems Production Supervisor Interview Questions and Answers

Address the complaint promptly, apologize for the poor service, investigate the issue, offer a solution or compensation, and follow up with the guest.

• Apologize to the guest for the poor service provided by the staff.

• Investigate the issue by talking to the guest and the staff involved.

• Offer a solution or compensation to the guest to make amends for the poor service.

• Follow up with the guest to ensure their satisfaction a