Education World Society Senior Tele Marketing Executive Interview Questions and Answers

Good had tricky questions

Q1. Ur experience on the project
Ans. 
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
• Handled inbound and outbound calls to potential customers

• Provided information about insurance policies and answered customer queries

• Met daily targets for number of calls made and policies sold
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Q2. Toughest situation u ever face
Ans. 
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
• Remaining calm and composed

• Active listening to understand the customer's concerns

• Empathizing with the customer's frustration

• Finding a solution to address the customer's issues

• Maintaining professionalism throughout the interaction
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Q1. How to company profit increases
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Q2. How much company loss in marketing
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Q3. How to development in the profit and loss
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Q4. How to customer satisfaction in the product
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Q1. Tell me about your self
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Q2. How you handle aggressive customers
Ans. 
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Offer solutions to address their issues

• Seek assistance from a supervisor if needed
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Q1. Technical based details questions
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Q1. Technical in details questions
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Case studies to be written in detail

Q1. Technical & scenario based questions
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Q1. Work experience questions
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Q2. Why do you want to join HCLTech
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Purpose: The purpose of a group discussion is to assess your ability to efficiently communicate with others and exchange ideas.
Structure: The group discussion usually follows a structured format. Candidates are given topics in a case study to discuss. The group may be provided with specific instructions, and objectives to fulfil during the discussion
Time and participation: There is typically a specified time limit for the discussion. It's essential to actively participate by expressing your opinion, listening to others, and engaging in a constructive and respectful manner. Aim to strike a balance between contributing your ideas and allowing others to speak

Share your problem statement or issues and the reason why you believe this is a current issue needing attention and further research

Q1. Why should I hired you in this field?
Ans. So I am a grasping learner in this field so the marketing department vis my one type of hobby only which I shoud like it over all the resources which type of basis on the marketing strategy to convert and Improve my more n more knowledge to this field you will hired by your company and I will not take much more to the learning process I will be come associate position to management level I will try it my best.
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Q2. How should you know about this company?
Ans. It's a very addictive company for the growth confidant level will increases on yourself which will take growth towards and my journey will starts from here and it's employee oriented company and we'll known company in the market also and some where do it gathering information about for the conversations skills which is going to matter.
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Q1. Everything about past experience
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Q2. About yourself and background
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