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Ecure Healthcare Customer Care Executive Interview Questions and Answers

Updated 12 Nov 2022

Ecure Healthcare Customer Care Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Basic H.R. questions, And one another assessment might be with COO.
  • Q2. Candidate only need to be graduate and should be proficient in Hindi, English other regional language will be an advantage.
  • Q3. Basic H.R. questions, and one should be having knowledge of tele medicine and TPA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be on time, if one is better in communication along with having regional language experience will be hired easily.

Interview questions from similar companies

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What are your strengths and weaknesses?
  • Q5. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Views on current situaqyion
  • Ans. 

    My views on the current situation

    • The current situation is challenging due to the ongoing pandemic

    • There is a need for empathy and understanding in customer care during these times

    • Remote work has become more prevalent, requiring adaptability and effective communication

    • Customer expectations have changed, with a greater emphasis on safety and convenience

    • Technology plays a crucial role in providing seamless customer support

    • ...

  • Answered by AI
  • Q2. About customer care execute
  • Ans. Cce was an executive who helps with clien queries and give right resolution in easy way
  • Answered by Bhavya Nayyar

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
While speaking concentrate on your words
Some awareness about process for which you are giving the interview

I applied via Company Website and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Where do you live why this city is famous for?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive . Sound confident

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About self details some question relative to process

Interview Preparation Tips

Interview preparation tips for other job seekers - best

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What are your hobbies ?
  • Q2. Why do you want to join BPO?
  • Q3. What are your goals?

Interview Preparation Tips

Topics to prepare for Amazon Customer Care Executive interview:
  • Company profile and history, Jobprofile
  • about yourself
Interview preparation tips for other job seekers - Whenever you are going to appear in an interview, be confident, prepare for interview, practice in front of mirror so that you do not hesitate in front of interviewers.

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Naukri.com and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1. Tell me about yourself will be the best question to drive your interview
  • Q2. 2. Why to join tech mahindra
  • Q3. 3. Advantages and Disadvantages of E-Commerce
  • Ans. 

    E-commerce has revolutionized the way we shop, but it also has its drawbacks.

    • Advantages: convenience, wider selection, lower prices, accessibility

    • Disadvantages: lack of personal touch, security concerns, potential for fraud, reliance on technology

    • Example: Amazon offers a vast selection of products at competitive prices, but customers may be wary of sharing personal and financial information online.

    • Example: Small busine...

  • Answered by AI
  • Q4. Best moment of your life
  • Ans. 

    The best moment of my life was when I graduated from college with honors.

    • Feeling of accomplishment and pride

    • Celebrating with family and friends

    • Realizing all the hard work and dedication paid off

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They will totally judge you on the basis of your communication. Having a good communication will help you not only for tech Mahindra even for ither companies as well.

Ecure Healthcare Interview FAQs

How many rounds are there in Ecure Healthcare Customer Care Executive interview?
Ecure Healthcare interview process usually has 2 rounds. The most common rounds in the Ecure Healthcare interview process are Resume Shortlist and HR.
How to prepare for Ecure Healthcare Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ecure Healthcare. The most common topics and skills that interviewers at Ecure Healthcare expect are Computer Skills and Strong Communication Skills.
What are the top questions asked in Ecure Healthcare Customer Care Executive interview?

Some of the top questions asked at the Ecure Healthcare Customer Care Executive interview -

  1. Candidate only need to be graduate and should be proficient in Hindi, English o...read more
  2. Basic H.R. questions, And one another assessment might be with C...read more
  3. Basic H.R. questions, and one should be having knowledge of tele medicine and T...read more

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Ecure Healthcare Customer Care Executive Salary
based on 4 salaries
₹2.7 L/yr - ₹3.5 L/yr
16% more than the average Customer Care Executive Salary in India
View more details

Ecure Healthcare Customer Care Executive Reviews and Ratings

based on 2 reviews

1.4/5

Rating in categories

1.4

Skill development

1.4

Work-life balance

1.0

Salary

1.0

Job security

1.2

Company culture

1.2

Promotions

1.4

Work satisfaction

Explore 2 Reviews and Ratings
Customer Care Executive
4 salaries
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₹3 L/yr - ₹3 L/yr

Accountant
3 salaries
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₹2.5 L/yr - ₹2.5 L/yr

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