Ecom Express Interview Questions, Process, and Tips

Q1. How did you handle the huge manpower absenteeism
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Q2. Something incident was happened, So you are the concern person who take care of the shift control . What you do at the time
Ans. 
As the shift control person, I would immediately assess the situation, gather information, and take appropriate actions to resolve the incident.
• Assess the severity and impact of the incident

• Notify relevant stakeholders and authorities

• Implement necessary measures to mitigate further damage

• Coordinate with the team to address the incident

• Document the incident and its resolution for future reference
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Q3. One of your employee eaten the company fmcg goods , How did u handle the problem
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Q4. One of your team employee took continuous leave , then the hat you can do ? And how did u solve this .
Ans. 
Address the issue with the employee, assess the situation, and implement a plan to manage workload and ensure team productivity.
• Have a discussion with the employee to understand the reason for continuous leave and assess their needs.

• Evaluate the impact of the employee's absence on the team's workload and productivity.

• Implement a plan to redistribute tasks among team members, adjust deadlines if necessary, and provide s...read more
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Q5. Festival time may you can face the manpower absenteeism . But you should complete the orders , then what is your plan ?
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It’s all depends upon the warehouse process related and General things , problem solving, Decision makings .

Reasoning and psychometric test passing is compulsory

Q1. Industry based knowledge?
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Q2. Data and report analysis
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Q1. They Asked about my Previous Experience and Communication skills
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Q1. Tell me about your self?
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Q2. Tell me what is FC and DC?
Ans. 
FC stands for Fulfillment Center and DC stands for Distribution Center.
• FC (Fulfillment Center) is a facility where orders are processed, packed, and shipped to customers.

• DC (Distribution Center) is a facility where products are stored before being distributed to various locations.

• FCs are typically larger than DCs and handle the final stages of order fulfillment.

• DCs are strategically located to optimize distribution and
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Q3. Difference between B2B and B2C process kindly explain?
Ans. 
B2B involves businesses selling products/services to other businesses, while B2C involves businesses selling products/services directly to consumers.
• B2B focuses on building relationships and providing personalized solutions for businesses.

• B2C focuses on mass marketing and appealing to individual consumers.

• B2B transactions typically involve larger order sizes and longer sales cycles.

• B2C transactions are usually smaller ...read more
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Q4. What is VLOOKUP?
Ans. 
VLOOKUP is a function in Excel used to search for a value in a table and return a corresponding value.
• VLOOKUP stands for 'Vertical Lookup'.

• It is commonly used to search for a value in the leftmost column of a table and return a value in the same row from a specified column.

• The function requires four arguments: the value to search for, the range of cells to search in, the column number in the range to return the value f...read more
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Q5. What is HLOOKUP?
Ans. 
HLOOKUP is a function in Excel used to search for a value in the top row of a table and return a value in the same column from a specified row.
• Used to search for a value in the top row of a table

• Returns a value in the same column from a specified row

• Syntax: =HLOOKUP(lookup_value, table_array, row_index_num, [range_lookup])

• Example: =HLOOKUP(A2, B1:E4, 3, FALSE) - searches for value in A2 in the top row of the table B1:E
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Q1. What is your qualification
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Q2. Who is the performance in fild and office work
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Q1. It was about the process which is to be followed
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Q2. Asked about sop of varipus ecommerce brands
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Q1. It was salary disccsuion
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Q2. And disccussed about my last role in my last organization
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