Ecom Express Interview Questions, Process, and Tips

I went for the interview, but they only need who have experience in ms excel.

Q1. Basic logistics questions
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Q2. Who to make a metrics
Ans. 
Metrics are made by identifying relevant data points, setting goals, and measuring progress towards those goals.
• Identify the key performance indicators (KPIs) that align with the team's objectives

• Set specific, measurable, attainable, relevant, and time-bound (SMART) goals

• Collect and analyze data regularly to track progress

• Use tools and software to automate data collection and reporting

• Communicate metrics and progress t...read more
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Q1. Who to clear the load at a less rider and more load
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To clear the load at a less rider and more load, prioritize tasks, delegate responsibilities, and optimize resources.
• Prioritize tasks based on urgency and importance

• Delegate responsibilities to team members based on their skills and availability

• Optimize resources by utilizing technology, automation, and efficient processes

• Ensure effective communication and coordination among team members

• Monitor progress and make adjust
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Q2. Who to hire a riders
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To hire riders, consider their experience, reliability, communication skills, and ability to work in a team.
• Look for candidates with previous experience as riders or in a similar role.

• Assess their reliability by checking their attendance and punctuality records.

• Evaluate their communication skills through interviews or role-playing scenarios.

• Consider their ability to work in a team by asking about their past experiences...read more
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Q1. About full of basic human reactions through how they deal difficult situations
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Q1. About my previous/current profile
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Q1. About my previous/Current profile
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Q2. Work experience
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Behaviour
CRM Answer,
How to Handled customer services