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I applied via Campus Placement
Basic electrical Questions
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I appeared for an interview before Feb 2024.
Customer relationship management has always been a priority in my professional journey. In my role as a Collection Officer, I frequently interacted with high-net-worth individuals, requiring a tailored approach to communication and objection handling. I developed strong relationships by actively listening to their concerns and negotiating manageable repayment plans that suited their financial situations. This experience taught me the importance of empathy and understanding in building trust with customers. I believe that these skills are directly transferable to the City Manager role at eChargeBays, where maintaining dealer relations and ensuring customer satisfaction are crucial. I would approach customer relationship management by first establishing a clear communication channel, ensuring that customers feel heard and valued. Regular follow-ups and feedback collection would be integral to my strategy, allowing me to address any issues promptly and enhance the overall customer experience. By leveraging my technical knowledge of EVs, I can provide informed solutions to customer queries, further solidifying their trust in eChargeBays.
I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.
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I applied via Recruitment Consultant
I applied via Walk-in and was interviewed before Nov 2019. There were 4 interview rounds.
I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.
Requirement management is the process of identifying, documenting, prioritizing, and tracking requirements throughout the project lifecycle.
It involves gathering and analyzing requirements from stakeholders
Prioritizing requirements based on business value and feasibility
Documenting requirements in a clear and concise manner
Tracking requirements throughout the project to ensure they are met
Examples include creating a re...
based on 4 interviews
Interview experience
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Rating in categories
Assistant Manager
24
salaries
| ₹4.5 L/yr - ₹8.5 L/yr |
City Manager
19
salaries
| ₹3.9 L/yr - ₹8 L/yr |
Senior Executive
16
salaries
| ₹5 L/yr - ₹7.2 L/yr |
Territory Manager
4
salaries
| ₹3.5 L/yr - ₹10 L/yr |
Senior Executive Operations
4
salaries
| ₹5.5 L/yr - ₹6.5 L/yr |
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