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Dynacons Systems & Solutions Desktop Support Engineer Interview Questions, Process, and Tips

Updated 24 Aug 2023

Top Dynacons Systems & Solutions Desktop Support Engineer Interview Questions and Answers

Dynacons Systems & Solutions Desktop Support Engineer Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. TECHINCAL ALL LAPTOP & DESKTOP
  • Q2. SERVICE NOW QUATION
Round 3 - Technical 

(1 Question)

  • Q1. SERVICE NOW TOOLES
Round 4 - Technical 

(1 Question)

  • Q1. SERVICE NOW DESKTOP SUPPORT

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Outlook Mail server Ports
  • Q2. MFP & DMP configuration
  • Q3. Some basic Redhat command
  • Q4. Windows OS installation

Interview Preparation Tips

Interview preparation tips for other job seekers - For only entry level position, don't expect more salary, no growth in carrier

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

I applied via LinkedIn and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic of networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job very low salary

I applied via Naukri.com and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. What's DHCP protocol
  • Ans. 

    DHCP (Dynamic Host Configuration Protocol) is a network protocol that automatically assigns IP addresses and other network configuration settings to devices.

    • DHCP is used to manage and allocate IP addresses in a network.

    • It allows devices to obtain IP addresses dynamically instead of manually configuring them.

    • DHCP servers provide IP addresses, subnet masks, default gateways, and other network settings to clients.

    • Leases a...

  • Answered by AI
  • Q2. What is FQDN
  • Ans. 

    FQDN stands for Fully Qualified Domain Name, which is the complete domain name for a specific computer or server on the internet.

    • FQDN includes the hostname and the domain name, separated by periods.

    • It is used to uniquely identify a specific computer or server on the internet.

    • Example: www.google.com is an FQDN.

    • FQDN is used in DNS to translate domain names into IP addresses.

  • Answered by AI
  • Q3. What is different between router and switch
  • Ans. 

    A router is a networking device that connects multiple networks and directs traffic between them. A switch is a networking device that connects devices within a network.

    • A router operates at the network layer (Layer 3) of the OSI model, while a switch operates at the data link layer (Layer 2).

    • Routers are used to connect different networks, such as connecting a home network to the internet, while switches are used to con...

  • Answered by AI
  • Q4. What is osi model
  • Ans. 

    OSI model is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system.

    • OSI stands for Open Systems Interconnection.

    • It has 7 layers, each with a specific function.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer communicates with the layer above and below it.

    • Example: HTTP (Application layer) uses...

  • Answered by AI
  • Q5. How many Leary are in osi
  • Ans. 

    There are no Leary in OSI.

    • OSI (Open Systems Interconnection) is a conceptual model for communication between computers.

    • It has seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • There is no mention of Leary in any of the OSI layers or in the model itself.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You can use it

Skills evaluated in this interview

Dynacons Systems & Solutions interview questions for designations

 Desktop Engineer

 (1)

 IT Engineer

 (1)

 Technical Support Engineer

 (1)

 IT Helpdesk Engineer

 (1)

 Network Engineer

 (2)

 L2 Network Engineer

 (1)

 Network Engineer L1

 (1)

 Vmware Administrator

 (1)

Desktop Support Engineer Jobs at Dynacons Systems & Solutions

View all

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. Tell me your self introduction
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring computer systems and networks

  • Answered by AI
  • Q2. What is DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.

    • DNS also helps with email delivery, ensuring that emails are sent to t...

  • Answered by AI
  • Q3. What is letest version of windows
  • Ans. 

    The latest version of Windows is Windows 11.

    • Windows 11 is the latest version of the Windows operating system.

    • It was officially released on October 5, 2021.

    • Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.

  • Answered by AI
  • Q4. How to be configured office 365
  • Ans. 

    Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.

    • Set up user accounts by adding users in the admin portal

    • Assign licenses to users based on their roles and needs

    • Configure email settings such as setting up mailboxes, distribution lists, and email forwarding

    • Set up security measures like enabling multi-factor authentication and settin

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your resume right when applying for a
job
A few things are very important while giving an interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

    • Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

    • Proficient in diagnosing hardware and software issues, resolving network connectivity problems

    • Skilled in installing and configuring operating systems, software applications, and peripherals

    • Excellent customer service skills, a...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Basis about computer issue

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Technical 

(1 Question)

  • Q1. Networking Os troubleshooting Os instalation Hardware troubleshooting
Round 2 - HR 

Dynacons Systems & Solutions Interview FAQs

How many rounds are there in Dynacons Systems & Solutions Desktop Support Engineer interview?
Dynacons Systems & Solutions interview process usually has 4 rounds. The most common rounds in the Dynacons Systems & Solutions interview process are Technical and Resume Shortlist.
How to prepare for Dynacons Systems & Solutions Desktop Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dynacons Systems & Solutions. The most common topics and skills that interviewers at Dynacons Systems & Solutions expect are Desktop Support, Outlook Configuration, IT Hardware, Printers and Troubleshooting.
What are the top questions asked in Dynacons Systems & Solutions Desktop Support Engineer interview?

Some of the top questions asked at the Dynacons Systems & Solutions Desktop Support Engineer interview -

  1. What is different between router and swit...read more
  2. What's DHCP protoc...read more
  3. How many Leary are in o...read more

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Dynacons Systems & Solutions Desktop Support Engineer Interview Process

based on 7 interviews

Interview experience

4
  
Good
View more
Dynacons Systems & Solutions Desktop Support Engineer Salary
based on 202 salaries
₹1 L/yr - ₹5 L/yr
12% less than the average Desktop Support Engineer Salary in India
View more details

Dynacons Systems & Solutions Desktop Support Engineer Reviews and Ratings

based on 73 reviews

3.4/5

Rating in categories

3.0

Skill development

3.3

Work-life balance

2.8

Salary

3.3

Job security

3.3

Company culture

2.5

Promotions

3.2

Work satisfaction

Explore 73 Reviews and Ratings
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