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DriveX Area Service Manager Interview Questions and Answers
DriveX Area Service Manager Interview Experiences
1 interview found
Shaik Nayoom
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 2 interview rounds.
Normal about automobile
(2 Questions)
- Q1. Tell me about how to calculate potential what are the major aspects
- Ans.
Calculating potential involves considering various factors such as market demand, competition, and resources.
Identify the target market and assess the demand for the product or service
Evaluate the competition and analyze their strengths and weaknesses
Consider the resources available, including financial, human, and technological
Forecast potential growth based on market trends and consumer behavior
Use tools like SWOT an...
- Q2. How to improve service and what corrective action taken for lost customers reporting
- Ans.
To improve service, focus on customer feedback, training staff, implementing technology, and analyzing data. Take corrective action by addressing issues promptly, offering solutions, and following up with customers.
Collect and analyze customer feedback to identify areas for improvement
Provide ongoing training for staff to ensure high quality service delivery
Implement technology solutions to streamline processes and enh...
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Interview questions from similar companies
I applied via Naukri.com and was interviewed in Oct 2022. There was 1 interview round.
(2 Questions)
- Q1. Customer satisfaction
- Q2. Customer relationship management
Interview Preparation Tips
Customer relationship management
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What was the problem you have solved for business
- Q2. What is the Methodology you have used to solve the business problem
- Ans.
I have used a combination of Agile and Lean Six Sigma methodologies to solve the business problem.
Started with defining the problem statement and identifying the root cause
Used Lean Six Sigma tools like process mapping, fishbone diagram, and statistical analysis to identify areas of improvement
Implemented changes using Agile methodology with iterative sprints and continuous feedback
Monitored progress using metrics and ...
Interview Preparation Tips
- Six Sigma Black Belt
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Nothing critical. Just your experience and projects handled
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Jan 2021. There were 2 interview rounds.
Interview Preparation Tips
- Team Building
Answer just to the question asked
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Describe a campaign executed
- Ans.
Executed a social media campaign to promote a new product launch
Developed a creative concept and messaging strategy
Identified target audience and selected appropriate social media platforms
Created engaging content including videos, graphics, and influencer partnerships
Monitored and analyzed campaign performance using analytics tools
Adjusted strategy based on data insights to optimize results
- Q2. Key challenge faced with a project and how you salt with it
Interview Preparation Tips
Arkojyoti Basak
Interview Preparation Tips
Experience: They shortlisted about 30 people from around 700 applications on the basis of CGPA, Internships, Projects. PORs and Extra Curricular Activities weren't much important to them.
Tips: Keep a safe CGPA above 8.
Round: Technical Interview
Experience: Mostly they grilled me on my Projects and internships. A strategy based warehouse case study was to be solved. Since I was from Industrial Engineering background they asked me on a scheduling problem. And lastly a few puzzles and they kept on increasing the intensity at each question. Later on, he asked me why not go for a MS or PhD and a situation where you have put mind over matter.
Tips: Most of the interviewers were very cool and friendly. DO NOT PANIC.
Round: Behavioural Interview
Experience: They were simple life oriented questions. He asked me about my previous projects and BTP. Tell me about a situation you failed and why? Tell me a situation where you leaded a project? What experience do you have in industry? Why an e-commerce?
Tips: Confidence is the key.
Round: HR Interview
Experience: Regular HR questions. Again a puzzle. Tell me about a situation where the project was going downhill but you took that to another level from that. They told me about the working hours and asked me for a location preference.
Tips: Show your zeal. Dont fumble.
Skills: Data Handling Skills, Logistics, Data Interpretation, Supply Chain Management
College Name: IIT Kharagpur
Motivation: The best E-commerce to work for. And there is no place better ti gain such excellent management skills
I appeared for an interview in Mar 2017.
Interview Questionnaire
2 Questions
- Q1. Salary nd location
- Q2. Analytical nd work experience
Interview Preparation Tips
Experience: Asked about my wiling Ness to travel shift nd work experience
Tips: Clear nd concise
Round: HR Interview
Experience: Salary nd location
Tips: Say yes
Round: Technical Interview
Experience: Just walk truly the work done
Round: Guesstimate Interview
Experience: Client round
Tips: Goals nd ambitions
Customer Service Manager Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 21 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Pronounciation of different words, twisters.
- Q2. Why you want to join BPS
Interview Preparation Tips
I appeared for an interview before Dec 2019.
Interview Questionnaire
2 Questions
- Q1. They ask situational type questions
- Q2. Your answers must be in STAR formats
Interview Preparation Tips
DriveX Interview FAQs
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DriveX Area Service Manager Interview Process
based on 2 interviews
Interview experience
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