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Diebold Nixdorf Service Desk Executive Interview Questions and Answers

Updated 24 Nov 2024

Diebold Nixdorf Service Desk Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why are you alive?
  • Ans. 

    I am alive to experience the beauty of life, learn, grow, and make a positive impact on the world.

    • To experience the beauty of life

    • To learn and grow as a person

    • To make a positive impact on the world

  • Answered by AI
  • Q2. Why did you study?
  • Q3. Why do you celebrate?
  • Ans. 

    I celebrate to acknowledge achievements, milestones, and special occasions in my life.

    • Celebrating helps me appreciate my accomplishments and hard work

    • It allows me to share joy and happiness with loved ones

    • Celebrations create lasting memories and strengthen relationships

    • It provides a sense of closure and motivation for future goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This guy was a team lead & thought he rules everything in the entire world. Only asked questions about my personal which I don't even share with my close one's. This guy should stop worrying about others personal matters & take care of himself & be professional.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Why do you wanna join here
  • Q2. What the special quality do you have related this field.
  • Q3. Tell me about your self and what the special skills do you have
  • Q4. Tell about celebi aviation role for customer service executive
  • Q5. Where you be working continoulsy over here.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.

    • Over 5 years of experience in IT support roles

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills and ability to work under pressure

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing service desk tickets and escalations

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mostly focused on communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. EXPERIENCE RELATED
  • Q2. LOCATION RELATED

Interview Preparation Tips

Interview preparation tips for other job seekers - NICE

I applied via Naukri.com and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical question only related to my role
Round 3 - Technical 

(1 Question)

  • Q1. Same related to my roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me on many more technical things and i answered to every thing and in the end if the interview recruiter also in positive mood but they rejected me i dont know why

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple computer troubleshooting like no post, no video wifi lan and sound issue Issue with outlook not working .pst and .ost file

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview to crack if someone has already worked in support
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Do you have calling experience

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Details about Current role and details about ITIL.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence should be best and knowledge level should be high.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Machine language
  • Q2. Mechanical parts
Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Ready for relocation
  • Ans. 

    Yes, I am open to relocation for the right opportunity.

    • I am willing to relocate for the right job opportunity

    • I have experience moving for previous roles

    • I am open to exploring new locations and cultures

  • Answered by AI

Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Service Desk Executive interview?
Diebold Nixdorf interview process usually has 1 rounds. The most common rounds in the Diebold Nixdorf interview process are One-on-one Round.

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Diebold Nixdorf Service Desk Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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