DHL Express Process Associate Interview Questions and Answers for Experienced

Normal aptitude test

Q1. What you do in your last organisation
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Q1. Basic Information about yourself and Communication
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Q2. Some knowledge about work
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Q1. About me and education background
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Q2. Cash sales and journal entry
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Q1. About yourself and experience
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Reasoning, mathematics, logistics knowledge, communication

Q1. Process knowledge, logistics
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Q2. It very department to department
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Q1. How to tc app working ?
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TC apps streamline processes by automating tasks, managing workflows, and enhancing efficiency in various operations.
• TC apps automate repetitive tasks, reducing manual effort. Example: Automating data entry in a CRM system.

• They manage workflows by defining processes and tracking progress. Example: A project management tool that assigns tasks.

• TC apps enhance communication among team members, facilitating collaboration. ...read more
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Q2. What are the flipkart matrixes?
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Flipkart metrics are key performance indicators used to evaluate business performance and customer satisfaction.
• Customer Satisfaction Score (CSAT): Measures customer satisfaction through surveys post-purchase.

• Net Promoter Score (NPS): Gauges customer loyalty by asking how likely they are to recommend Flipkart.

• Order Fulfillment Rate: Percentage of orders delivered on time, indicating operational efficiency.

• Return Rate: ...read more
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