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Maestoso Interview Questions and Answers

Updated 31 Aug 2024
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Q1. What are the 3 factors that you would discuss with the client before implementing something in ServiceNow ?

Ans.

The 3 factors to discuss with a client before implementing something in ServiceNow

  • Understand the client's specific requirements and goals

  • Assess the impact on existing processes and systems

  • Discuss the timeline, budget, and resources needed for implementation

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Q2. What is the Syntax for including the Mail Script in a notification body ?

Ans.

Syntax for including Mail Script in a notification body

  • Use ${mail_script} to include the Mail Script in a notification body

  • Ensure the Mail Script is properly formatted and enclosed in ${}

  • Example: Hello, ${mail_script} is the Mail Script for this notification

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Q3. What are different ways we can implement REST APIs integration ?

Ans.

Different ways to implement REST APIs integration

  • Using HTTP methods like GET, POST, PUT, DELETE

  • Using authentication methods like OAuth, API keys

  • Using webhooks for real-time data updates

  • Implementing rate limiting to prevent abuse

  • Leveraging API gateways for security and monitoring

  • Using API documentation tools like Swagger or Postman

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Q4. How to substitute record values/Link in the mail body ?

Ans.

Substitute record values/Link in the mail body using placeholders.

  • Use placeholders in the mail body template to substitute record values or links.

  • Retrieve the record values or links from the database or API.

  • Replace the placeholders with the actual values before sending the email.

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Discover Maestoso interview dos and don'ts from real experiences

Q5. Order of Execution of ACLs ?

Ans.

The order of execution of ACLs is determined by the sequence number assigned to each ACL rule.

  • ACL rules are executed in numerical order based on the sequence number assigned to them.

  • Lower sequence numbers are executed before higher sequence numbers.

  • If multiple ACL rules have the same sequence number, the order of execution is determined by the order in which they were created.

  • ACL rules with a sequence number of 10000 or higher are executed after all other ACL rules.

  • It is impo...read more

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Q6. What are ACLs ?

Ans.

ACLs (Access Control Lists) are permissions that define what users or groups can access or modify specific resources in a system.

  • ACLs are used to control access to data and functionality within a system.

  • They are typically defined at the object level and specify which users or groups have access to perform certain actions.

  • ACLs can be set to restrict or allow read, write, create, delete, or execute permissions.

  • For example, an ACL may specify that only users in the 'admin' group...read more

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