Delivery.com Operations Manager Interview Questions and Answers

Standard test to assess problem solving, analytical skills.

Launch the food delivery business in a new city / state . Ex. Patna / Goa / Coimbatore

Q1. What commission should we charge cab-drivers ?
Ans. 
The commission charged to cab-drivers should be based on the market rates and the services provided by the company.
• Research the market rates for commission charged to cab-drivers in the area

• Consider the services provided by the company and the expenses incurred by the drivers

• Ensure that the commission is reasonable and fair for both the company and the drivers

• Regularly review and adjust the commission rates based on ma
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Q2. Commission to be charged to delivery partners ?
Ans. 
The commission charged to delivery partners varies based on the company's policies and agreements with the partners.
• The commission percentage may differ based on the type of delivery service provided.

• The commission may also vary based on the location of the delivery and the distance covered.

• The company may negotiate commission rates with delivery partners based on their performance and volume of deliveries.

• The commissi...read more
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Test Was hard as per industry standards

Questions were asked from DSA

Q1. Total three round and Last mile related and inventory related.
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Previous experience and what they want to offer

Q1. Previous experience related
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Q2. Job role related
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Q1. Jow to solve delivery issue
Ans. 
To solve delivery issues, identify root causes, improve communication with customers and delivery team, optimize logistics, and implement tracking systems.
• Identify root causes of delivery issues such as incorrect addresses, delayed shipments, or damaged goods

• Improve communication with customers by providing accurate delivery estimates and updates on shipment status

• Optimize logistics by streamlining delivery routes, imp...read more
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Q2. Solve hiring process and describe
Ans. 
Streamline hiring process by implementing structured interview process, utilizing technology for screening, and providing timely feedback to candidates.
• Implement a structured interview process to ensure consistency and fairness

• Utilize technology for initial screening of candidates to save time and resources

• Provide timely feedback to candidates to maintain a positive candidate experience
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How many DE is required in Peak vs Non Peak Hours