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Delhivery
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To calm customers not interested in continuing business, empathize, offer alternatives, address concerns, and maintain a positive relationship.
Listen actively and empathize with the customer's concerns.
Offer alternative solutions or products that may better meet their needs.
Address any specific concerns or issues they have with your business.
Maintain a positive and professional attitude throughout the conversation.
Than...
I would explain our current support hours and offer alternative options for urgent issues.
Explain our current support hours and availability
Offer alternative options for urgent issues, such as a dedicated emergency line or on-call support
Discuss the potential costs and resources required for 24x7 support
Ensure the customer understands the level of support they can expect and any limitations
Consider negotiating a servic...
Top trending discussions
posted on 16 Jun 2021
I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.
posted on 30 Oct 2021
I applied via Naukri.com and was interviewed in Oct 2021. There was 1 interview round.
Sales is the process of selling products or services to customers and generating revenue for the company.
Sales involves identifying potential customers and their needs
It requires building relationships with customers and understanding their buying behavior
Salespeople need to be persuasive and able to communicate the value of the product or service
Sales can be done through various channels such as direct sales, online s...
I will grow business by identifying new opportunities and building strong relationships with clients through effective communication and delivering quality services.
Conduct market research to identify potential clients and their needs
Develop a strong value proposition and communicate it effectively to clients
Build and maintain strong relationships with clients through regular communication and delivering quality servic...
posted on 13 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.
posted on 7 Jul 2022
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
posted on 9 Nov 2021
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Job Portal and was interviewed before Aug 2020. There was 1 interview round.
I applied via Walk-in and was interviewed in Mar 2020. There were 2 interview rounds.
The business potential in the subject area can be forecasted by analyzing market trends, customer needs, and competitor analysis. Implementation and execution for set targets can be achieved through strategic planning, effective communication, and continuous monitoring.
Analyze market trends to identify potential opportunities and threats
Conduct customer needs analysis to understand their requirements and preferences
Per...
Some of the top questions asked at the Delhivery Business Development Executive interview -
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based on 10 reviews
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