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Delhivery Business Development Executive Interview Questions and Answers
Delhivery Business Development Executive Interview Experiences
2 interviews found
(1 Question)
- Q1. About logistics
Interview Questionnaire
3 Questions
- Q1. How to calm your customers if they're not interested to continue business with us 🤔
- Ans.
To calm customers not interested in continuing business, empathize, offer alternatives, address concerns, and maintain a positive relationship.
Listen actively and empathize with the customer's concerns.
Offer alternative solutions or products that may better meet their needs.
Address any specific concerns or issues they have with your business.
Maintain a positive and professional attitude throughout the conversation.
Than...
- Q2. If customer wants you support 24×7 then what's your reply
- Ans.
I would explain our current support hours and offer alternative options for urgent issues.
Explain our current support hours and availability
Offer alternative options for urgent issues, such as a dedicated emergency line or on-call support
Discuss the potential costs and resources required for 24x7 support
Ensure the customer understands the level of support they can expect and any limitations
Consider negotiating a servic...
- Q3. Customer always be first for me if they wants support am always be there if was busy give time to him call back.
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(2 Questions)
- Q1. Past experience and skills
- Q2. Working condition of work load
- Ans.
The working condition of work load is manageable and balanced, ensuring productivity and employee well-being.
The workload is distributed evenly among team members to prevent burnout
Regular check-ins and feedback sessions are conducted to address any concerns or issues
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Selected
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Delhivery Interview FAQs
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Delhivery Business Development Executive Interview Process
based on 1 interview
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Delhivery Business Development Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Team Lead
1.4k
salaries
|  ₹1.8 L/yr - ₹4.8 L/yr |
|
Executive
1.3k
salaries
| ₹1.4 L/yr - ₹4.1 L/yr |
|
Manager
726
salaries
| ₹4.4 L/yr - ₹14.9 L/yr |
|
Senior Executive
682
salaries
| ₹2.1 L/yr - ₹7.5 L/yr |
|
Assistant Manager
632
salaries
| ₹1.5 L/yr - ₹11 L/yr |
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