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Decathlon
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I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.
I would calmly approach the unsatisfied customer and listen to their concerns, offering a solution to resolve the issue.
Remain calm and composed
Approach the customer with empathy and understanding
Listen attentively to their concerns
Apologize for any inconvenience caused
Offer a solution to address their issue
If necessary, involve a higher authority or manager
Ensure the customer feels heard and valued
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
I appeared for an interview before Sep 2016.
I am a dedicated and experienced team leader with a strong track record of successfully leading teams to achieve goals.
Over 5 years of experience in leadership roles
Proven ability to motivate and inspire team members
Strong communication and problem-solving skills
Track record of meeting and exceeding targets
Example: Led a team of 15 sales representatives to exceed quarterly sales targets by 20%
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
The 7 steps of sales involve prospecting, qualifying, presenting, handling objections, closing, follow-up, and referral.
Prospecting: Identifying potential customers or leads.
Qualifying: Determining if the prospect is a good fit for the product or service.
Presenting: Showcasing the product or service to the prospect.
Handling objections: Addressing any concerns or doubts the prospect may have.
Closing: Securing the sale a...
Return on investment (ROI) is a financial metric used to evaluate the efficiency or profitability of an investment.
ROI is calculated by dividing the net profit of an investment by the initial cost of the investment and expressing the result as a percentage.
For example, if you invest $100 in a project and it generates a profit of $20, the ROI would be 20% ($20/$100 * 100).
A higher ROI indicates a more profitable investm...
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.
Skills test.
1- math's
2- reasoning
3- English
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
After finishing our training we use to go one store all managers givs us a task..
I will attend to the customer promptly and with a friendly demeanor.
Greet the customer with a smile and ask how you can assist them.
Listen actively to their needs and concerns.
Offer solutions or alternatives to meet their needs.
Thank them for their business and invite them to return.
Handle any complaints or issues with empathy and professionalism.
I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.
based on 13 reviews
Rating in categories
Sports Leader
428
salaries
| ₹1 L/yr - ₹6.5 L/yr |
Department Manager
290
salaries
| ₹2.7 L/yr - ₹7.2 L/yr |
Sales Manager
141
salaries
| ₹2.2 L/yr - ₹5.1 L/yr |
Operations Manager
85
salaries
| ₹4.8 L/yr - ₹10.1 L/yr |
Sports Lead
74
salaries
| ₹1.2 L/yr - ₹5 L/yr |
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