CTS Consulting & Technical Support Interview Questions, Process, and Tips

Easy and simple logical questions

Q1. About yourself, projects done, experienxe in internship.
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Q2. About your internship in any company
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Q1. What is relevant experience in RPA
Ans. 
Relevant experience in RPA includes knowledge of automation tools, process analysis, and problem-solving skills.
• Proficiency in RPA tools like UiPath, Automation Anywhere, or Blue Prism

• Experience in designing and implementing RPA solutions

• Understanding of process analysis and identification of automation opportunities

• Ability to analyze and optimize business processes

• Strong problem-solving and troubleshooting skills

• Knowl...read more
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Q2. Which version of the RPA you are using
Ans. 
We are currently using the latest version of the RPA software.
• We always ensure that we are using the latest version to take advantage of the latest features and improvements.

• We also regularly evaluate other RPA software to ensure we are using the best tool for the job.

• For example, we recently evaluated UiPath and found it to be a good fit for a specific project.
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Q1. What is your roles and reponsbilities
Ans. 
As a Solution Architect, my role is to design and implement effective solutions that meet the business requirements.
• Designing and developing technical solutions

• Collaborating with stakeholders to understand business needs

• Creating architectural designs and documentation

• Evaluating and selecting appropriate technologies

• Ensuring scalability, security, and performance of solutions

• Leading and mentoring development teams

• Provid...read more
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Q1. They asked questions on my area of interest. Basic on c programming and DBMS.
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Q2. Basic query in SQL
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Q3. What is pointer in c?
Ans. 
Pointer is a variable that stores the memory address of another variable in C programming language.
• Pointers are used to manipulate data structures like arrays, linked lists, and trees.

• They are also used to pass arguments by reference to functions.

• Pointer arithmetic can be performed to access elements of an array.

• Null pointers are used to indicate that the pointer does not point to a valid memory location.
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Q1. Tell something about process
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A process is a series of steps or actions taken to achieve a particular goal or outcome.
• Processes can be found in various industries, such as manufacturing, healthcare, and finance.

• They can be documented and standardized to ensure consistency and efficiency.

• Process improvement methodologies, such as Six Sigma and Lean, can be used to optimize processes.

• Examples of processes include product development, patient care, an...read more
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Q2. Tell us about yourself
Ans. 
I am a process specialist with 5 years of experience in streamlining operations and improving efficiency.
• I have a strong background in process improvement methodologies such as Lean Six Sigma

• I have successfully led cross-functional teams to implement process improvements resulting in cost savings and increased productivity

• I am skilled in data analysis and use data-driven insights to identify areas for improvement

• I am a...read more
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Q1. Types of Transformations
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Q2. Interfaces or Jobs build
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Q1. Written test of English language
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Q1. What was your salary?
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Q2. What is the salary expectation?
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