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Croma
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I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Sales can be done through various channels such as face-to-face, phone, email, or online
Examples of sales include selling cars, insurance,
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves listening to and understanding the needs of the customer
It includes providing helpful and accurate information about products or services
It also involves resolving any issues or complaints the customer may have
Examples of good customer service include prompt responses, personalized attenti...
Handling critical situations requires quick thinking, clear communication, and a calm demeanor.
Assess the situation and prioritize actions
Communicate clearly and effectively with all parties involved
Remain calm and focused
Take decisive action while considering potential consequences
Seek assistance or advice from colleagues or superiors if necessary
I prioritize the problems based on urgency and importance, and then allocate time and resources accordingly.
Assess the urgency and importance of each problem
Create a plan of action for each problem
Allocate time and resources based on the plan
Regularly reassess and adjust the plan as needed
Example: If one problem is a deadline that cannot be missed and the other is a minor issue, prioritize the deadline and allocate mor
I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.
The type of XYZ is a software platform that utilizes machine learning algorithms to analyze data and provide insights.
XYZ is a software platform
It uses machine learning algorithms to analyze data
It provides insights based on the analyzed data
Examples of use cases include fraud detection, predictive maintenance, and customer segmentation
I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.
This aptitude exam consist 30 question 1 marks each.. Questions are basically come from 4 subject.. Math, g. K, english and reasoning
I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
Daily MIS reports provide management with key insights and data to make informed decisions.
Daily MIS reports should include key performance indicators (KPIs) such as sales numbers, conversion rates, and customer acquisition costs.
These reports help management track progress towards goals and identify areas for improvement.
Examples of daily MIS reports could include a summary of sales activities, a comparison of actual ...
To grow my business, I will focus on expanding my customer base and increasing sales revenue.
Identify potential new customers and reach out to them through targeted marketing campaigns
Offer promotions and discounts to incentivize new and existing customers to make purchases
Develop and maintain strong relationships with existing customers to encourage repeat business
Continuously analyze sales data to identify trends and...
I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.
based on 1 interview
Interview experience
Customer Service Specialist
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Store Manager
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Assistant Department Manager
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Department Manager
289
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Customer Service Executive
217
salaries
| ₹1.2 L/yr - ₹4 L/yr |
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