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Corrival Corporate Services Service Engineer Interview Questions and Answers

Updated 16 Dec 2022

Corrival Corporate Services Service Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is a motor and starter.
  • Ans. 

    A motor is an electrical device that converts electrical energy into mechanical energy, while a starter is a device that starts the motor.

    • A motor consists of a rotor and a stator, which work together to produce rotational motion.

    • Motors are used in a wide range of applications, from powering industrial machinery to driving electric vehicles.

    • A starter is typically used to provide the initial burst of power needed to get ...

  • Answered by AI
  • Q2. What is a transformer
  • Ans. 

    A transformer is an electrical device that transfers electrical energy from one circuit to another through electromagnetic induction.

    • Transformers are used to increase or decrease the voltage of an alternating current (AC) power supply.

    • They consist of two coils of wire, known as the primary and secondary windings, wrapped around a magnetic core.

    • When an AC voltage is applied to the primary winding, it creates a magnetic ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Corrival Corporate Services Service Engineer interview:
  • Atlas copco air compressor
  • Transformers
  • Moto
  • Star delta starter
Interview preparation tips for other job seekers - Positive Attitude, good communication and fast learning electrical knowledge.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Background and experience
  • Q2. Situational questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Review job description and skills required to answer the questions

I applied via LinkedIn and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer needs and concerns

    • It includes providing information about products or services

    • It also involves resolving customer complaints and issues

    • Good customer service can lead to customer loyalty and repeat business

    • Examples include answering phone calls, responding to emails, and

  • Answered by AI
  • Q2. What does good customer service mean?
  • Ans. 

    Good customer service means meeting or exceeding customer expectations and providing a positive experience.

    • Prompt and courteous responses to customer inquiries and complaints

    • Personalized attention and solutions to individual customer needs

    • Efficient and timely resolution of issues

    • Going above and beyond to exceed customer expectations

    • Creating a positive and memorable experience for the customer

    • Building long-term relation...

  • Answered by AI
  • Q3. Why do you want to work in customer service?
  • Q4. Why do you think you'd be a good fit with our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever panic during an interview, the question concerning your profession will be asked, so you need to be ready.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is Customer Service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • It involves addressing customer inquiries and concerns

    • Providing product information and recommendations

    • Resolving complaints and issues

    • Ensuring customer satisfaction and loyalty

    • Examples include phone and email support, live chat, and in-person assistance

  • Answered by AI
  • Q2. How can you improve a dissatisfied customer's experience ?
  • Ans. 

    To improve a dissatisfied customer's experience, listen actively, apologize sincerely, offer a solution, and follow up.

    • Listen actively to the customer's complaints and empathize with their situation.

    • Apologize sincerely for any inconvenience caused and take responsibility for the issue.

    • Offer a solution that addresses the customer's concerns and meets their needs.

    • Follow up with the customer to ensure their satisfaction a...

  • Answered by AI
  • Q3. What would you do if you didn't know how to help a customer ?
  • Ans. 

    I would apologize to the customer and escalate the issue to a higher authority for resolution.

    • Apologize to the customer for not being able to assist them

    • Assure the customer that you will do everything possible to resolve their issue

    • Escalate the issue to a higher authority or supervisor for resolution

    • Take note of the issue and try to learn from it for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Take your interview seriously and prepare well for the interview.

Corrival Corporate Services Interview FAQs

How many rounds are there in Corrival Corporate Services Service Engineer interview?
Corrival Corporate Services interview process usually has 2 rounds. The most common rounds in the Corrival Corporate Services interview process are Resume Shortlist and Technical.
What are the top questions asked in Corrival Corporate Services Service Engineer interview?

Some of the top questions asked at the Corrival Corporate Services Service Engineer interview -

  1. What is a motor and start...read more
  2. What is a transfor...read more

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Corrival Corporate Services Service Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
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