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Control Print Area Service Manager Interview Questions and Answers
Control Print Area Service Manager Interview Experiences
1 interview found
Anonymous
(3 Questions)
- Q1. Printing technology difference?
- Ans.
Printing technology refers to the methods used to transfer digital files onto paper or other materials.
Different printing technologies include inkjet, laser, offset, and digital printing.
Inkjet printers use liquid ink sprayed onto the paper to create images and text.
Laser printers use toner powder and heat to fuse the image onto the paper.
Offset printing involves transferring ink from a plate to a rubber blanket before...
- Q2. What kind of technology uses and where
- Ans.
I use a variety of technology tools such as CRM software, GPS tracking systems, and mobile devices to manage service operations.
CRM software for managing customer information and service requests
GPS tracking systems for monitoring service vehicles and optimizing routes
Mobile devices for accessing work orders, communicating with technicians, and updating job statuses
- Q3. Different between technologies
- Ans.
Technologies differ in their functionalities, applications, and underlying principles.
Technologies vary in their purpose and intended use
Different technologies may use different principles or mechanisms
Technologies can have varying levels of complexity and scalability
Each technology may have its own unique features and advantages
Examples: difference between Wi-Fi and Bluetooth technology
(3 Questions)
- Q1. Why changed the company?
- Q2. How many days to join
- Q3. Experience about old company
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I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Service delivery KPI
- Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
- Q3. Call load management / technician manpower planning
Interview Preparation Tips
I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self and Roles and Responsibilities
Interview Preparation Tips
(2 Questions)
- Q1. Refrigeration cycle
- Q2. Washing machine operation
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(3 Questions)
- Q1. About product and experience, customer handling, revenue generation, AMC
- Q2. Installation And Service TAT
- Q3. NPS related questions
(1 Question)
- Q1. AMC & REVENUE related questions
I applied via Recruitment Consultant and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Tell me about yourself
- Q2. What is your job role
- Q3. What are key KPIs
- Ans.
Key KPIs are measurable indicators that help track progress towards achieving business goals.
KPIs should be specific, measurable, achievable, relevant, and time-bound
Examples of KPIs include customer satisfaction, revenue growth, employee turnover rate, and service response time
KPIs should be regularly monitored and analyzed to identify areas for improvement
KPIs can vary depending on the industry and business objective
- Q4. Tell me about product range
- Ans.
Our product range includes a variety of equipment and tools for industrial and commercial use.
We offer machinery for manufacturing and production processes.
We provide tools for maintenance and repair of equipment.
Our range includes safety equipment and protective gear.
We also offer specialized products for specific industries, such as construction or automotive.
Examples include welding machines, power tools, safety gog
- Q5. What are the challenge you faced in your job stint
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Brife about your self
- Q2. Why should i hire you.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Experience and field skills
- Q2. You must have good experience in customer service and product knowledge
Shubham Tiwari
Selected
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
Related to your work
(2 Questions)
- Q1. Introduction and backgorund information
- Q2. Work experience and case study with some technical questions
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Aug 2022. There were 4 interview rounds.
Discussion with senior management
(6 Questions)
- Q1. Technical details share with others
- Q2. Major defects share with senior tsc
- Ans.
Major defects are shared with senior TSC for resolution.
Major defects are those that impact the functionality of the product or service.
Senior TSC (Technical Support Center) is responsible for resolving major defects.
Sharing major defects with senior TSC ensures timely resolution and customer satisfaction.
Examples of major defects include system crashes, data loss, and security breaches.
- Q3. New models discuss with senior team
- Q4. Hardworking Regularly job
- Q5. 10 year experience lg company
- Q6. Good working all oinmmm
(1 Question)
- Q1. Consumer electronics
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Control Print Area Service Manager Interview Process
based on 1 interview
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Control Print Area Service Manager Reviews and Ratings
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Rating in categories
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Service Engineer
137
salaries
|  ₹2.3 L/yr - ₹5 L/yr |
|
Senior Service Engineer
132
salaries
| ₹2.5 L/yr - ₹7.5 L/yr |
|
Area Service Executive
52
salaries
| ₹3.8 L/yr - ₹7 L/yr |
|
Area Sales Executive
39
salaries
| ₹4.2 L/yr - ₹7.2 L/yr |
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Senior Sales Engineer
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salaries
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