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Control Print Senior Service Engineer Interview Questions and Answers

Updated 17 Apr 2024

Control Print Senior Service Engineer Interview Experiences

2 interviews found

Senior Service Engineer Interview Questions & Answers

user image Kamlesh Kant Tiwari

posted on 3 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Knowledge of products / printers company dealing in
  • Q2. Basic Knowledge of company & last year revenue
  • Q3. Information of companies competitors
  • Q4. Information of electronic/ electric circuits
Round 3 - HR 

(2 Questions)

  • Q1. Where do u see yourself after 5 years
  • Q2. Are you flexible of travelling
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Technical questions
  • Q2. Related to qualification
Round 2 - HR 

(1 Question)

  • Q1. Salary structure

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Total based on previous Company’s products
  • Q2. All related material testing machine
Round 2 - One-on-one 

(2 Questions)

  • Q1. Situation based question
  • Q2. How you will handle Customers at different different situation
  • Ans. 

    I will handle customers with empathy, active listening, problem-solving skills, and clear communication.

    • Show empathy and understanding towards customers' concerns

    • Practice active listening to fully understand the issue before providing solutions

    • Utilize problem-solving skills to address customer needs effectively

    • Communicate clearly and professionally to ensure customers are informed and satisfied

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good but it will take time to complete this all round approx 2 to 3 weaks
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce your self
  • Q2. As describe your self

Interview Preparation Tips

Interview preparation tips for other job seekers - They have only filfull requirement when needed on urgent.
so interview doesnt matter.they are looking for expriance people to join immediatly and rady to work on low salary behalf of getting knowladge.

I applied via Referral and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Case Study 
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions about your degree background or experience
Round 4 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well about your degree and experience background.
English communication must

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Why should you contribute?
  • Ans. 

    I should contribute because I have the skills, knowledge, and passion to make a positive impact in the role of a Service Engineer.

    • I have the technical expertise and experience to troubleshoot and resolve complex issues.

    • I am a quick learner and can adapt to new technologies and systems.

    • I am a team player and can collaborate effectively with colleagues and customers.

    • I am dedicated to providing excellent customer service ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my diploma curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Dec 2023.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you explain your roles and responsibilities in your previous company?
  • Ans. 

    In my previous company, I was responsible for providing technical support to customers, troubleshooting issues, and performing maintenance on equipment.

    • Providing technical support to customers

    • Troubleshooting issues with equipment

    • Performing maintenance tasks on equipment

    • Training customers on how to use the equipment properly

  • Answered by AI
  • Q2. Basic questions that are related to IT.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name?
  • Q2. What are the reasons for joining this company?
  • Ans. 

    I am impressed by the company's reputation for innovation and commitment to customer satisfaction.

    • Reputation for innovation in the industry

    • Commitment to customer satisfaction

    • Opportunities for professional growth and development

  • Answered by AI
  • Q3. Who is your last company?
  • Ans. 

    My last company was a multinational technology company specializing in providing IT solutions for various industries.

    • Provided technical support for clients in different sectors

    • Implemented and maintained software systems

    • Collaborated with cross-functional teams to troubleshoot issues

    • Participated in on-site visits for installations and upgrades

  • Answered by AI
  • Q4. Are you comfortable in field work job?
  • Ans. 

    Yes, I am comfortable with field work as it allows me to troubleshoot and solve problems on-site.

    • I enjoy the hands-on aspect of field work

    • I am able to think quickly and adapt to changing environments

    • I have experience working in the field during internships or previous jobs

  • Answered by AI
  • Q5. Explain tr in refrigeration
  • Ans. 

    TR in refrigeration stands for Ton of Refrigeration, a unit used to measure the cooling capacity of a refrigeration system.

    • TR is a unit of power equal to 12,000 BTUs per hour.

    • It is commonly used in the HVAC industry to measure the cooling capacity of air conditioning systems.

    • For example, a 2-ton air conditioner can remove 24,000 BTUs of heat per hour.

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is refrigeration cycle ?
  • Ans. 

    Refrigeration cycle is a process in which refrigerant absorbs heat from a low-temperature area and releases it in a high-temperature area.

    • Refrigerant absorbs heat from the evaporator coil and evaporates into a gas.

    • The compressor then compresses the gas, raising its temperature and pressure.

    • The hot gas flows through the condenser coil, releasing heat and condensing back into a liquid.

    • The liquid refrigerant passes throug...

  • Answered by AI
  • Q2. Which type of gases ?
  • Ans. 

    Various types of gases are used in different industries and applications, such as oxygen, nitrogen, hydrogen, and carbon dioxide.

    • Oxygen

    • Nitrogen

    • Hydrogen

    • Carbon dioxide

  • Answered by AI
  • Q3. Which type of chiller?
  • Ans. 

    The type of chiller used depends on the specific requirements of the system, such as cooling capacity, energy efficiency, and space constraints.

    • Different types of chillers include air-cooled chillers, water-cooled chillers, absorption chillers, and centrifugal chillers.

    • The choice of chiller type is influenced by factors such as the temperature range required, the size of the system, and the availability of water for co...

  • Answered by AI
  • Q4. Main compartment in refrigerationcycle ?
  • Ans. 

    The main compartment in a refrigeration cycle is the evaporator.

    • The evaporator is where the refrigerant absorbs heat from the air or water being cooled.

    • It is located inside the refrigerator or air conditioning unit.

    • The evaporator coils are filled with the refrigerant, which evaporates as it absorbs heat.

    • The evaporator is connected to the compressor, which then compresses the refrigerant gas to raise its temperature.

  • Answered by AI
  • Q5. How refrigeration work ?
  • Ans. 

    Refrigeration works by removing heat from a space or substance to lower its temperature.

    • Refrigerant absorbs heat from the space or substance being cooled

    • The refrigerant then moves to the compressor where it is compressed and heated

    • The hot, pressurized refrigerant moves to the condenser where it releases heat and condenses into a liquid

    • The liquid refrigerant moves to the expansion valve where it expands and cools down

    • Th...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Practical experience and customer service

Control Print Interview FAQs

How many rounds are there in Control Print Senior Service Engineer interview?
Control Print interview process usually has 2-3 rounds. The most common rounds in the Control Print interview process are Technical, HR and Resume Shortlist.
How to prepare for Control Print Senior Service Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Control Print. The most common topics and skills that interviewers at Control Print expect are Breakdown, Electrical Engineering, Electrical Maintenance, Field Service and Installation.
What are the top questions asked in Control Print Senior Service Engineer interview?

Some of the top questions asked at the Control Print Senior Service Engineer interview -

  1. Basic Knowledge of products / printers company dealing...read more
  2. Information of electronic/ electric circu...read more
  3. Information of companies competit...read more

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Control Print Senior Service Engineer Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more

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Control Print Senior Service Engineer Salary
based on 132 salaries
₹2.5 L/yr - ₹7.5 L/yr
33% less than the average Senior Service Engineer Salary in India
View more details

Control Print Senior Service Engineer Reviews and Ratings

based on 27 reviews

3.8/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.5

Salary

3.7

Job security

3.5

Company culture

2.9

Promotions

3.5

Work satisfaction

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