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Concentric Non Voice Customer Care Executive Interview Questions and Answers

Updated 29 Mar 2024

Concentric Non Voice Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Why concentrix join?
  • Ans. It's my personal skills development and my professional experience growth.
  • Answered Anonymously
  • Q2. What about concentrix?
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix offers a wide range of services including customer care, technical support, and analytics.

    • They have a global presence with operations in multiple countries.

    • Concentrix is known for its focus on innovation and technology in delivering customer solutions.

  • Answered by AI
  • Q3. Why are you hiring
  • Q4. It's my good working and customer support service.
  • Q5. What is concencentrix work ?
  • Ans. 

    Concentrix is a global business services company specializing in customer engagement and improving business performance.

    • Concentrix provides customer care, technical support, and sales services for various industries.

    • They use technology and analytics to enhance customer interactions and drive business growth.

    • Concentrix has a global presence with operations in multiple countries.

    • They focus on delivering exceptional custo...

  • Answered by AI
  • Q6. Tell me about your knowledge of our company?
  • Q7. How do you feel about this company?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Skills 

(1 Question)

  • Q1. What skills you have
Round 2 - Experience and market grip 

(1 Question)

  • Q1. How much experience you have in the market

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep market knowledge in sales job
Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2023.

Round 1 - Aptitude Test 

Some basic questions related to mechanical engineering syllabus

Round 2 - Technical 

(1 Question)

  • Q1. Basic questions like difference between two stroke and four stroke engine etc
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General discussion of your work history
Round 3 - Technical 

(1 Question)

  • Q1. Stream technical question
Round 4 - Assignment 

General work related assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare of your work related technical question.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Problem Solving, past assignments
Round 3 - HR 

(1 Question)

  • Q1. Flexible work timings, notice period
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is QA and QC
  • Ans. 

    QA stands for Quality Assurance and involves processes to prevent defects, while QC stands for Quality Control and involves processes to identify defects.

    • QA focuses on preventing defects in the product or service being delivered

    • QC focuses on identifying defects in the product or service being delivered

    • QA involves processes such as reviews, audits, and process improvements

    • QC involves processes such as testing, inspectio...

  • Answered by AI
  • Q2. Welding details

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Preparations only , not to try extra
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Solving questions paper

Round 2 - Assignment 

CAD &Solid work test

Round 3 - HR 

(2 Questions)

  • Q1. Project Handling experience
  • Q2. Salary negotiation
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General Questiones
Round 2 - Technical 

(1 Question)

  • Q1. Basics and Intermediate level
Round 3 - One-on-one 

(1 Question)

  • Q1. Behaviour and Logicals

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Previous company work experience
  • Q2. Plans in next 5 years
  • Ans. 

    I plan to continue developing my technical skills and taking on leadership roles within the company.

    • Pursue advanced technical certifications

    • Lead cross-functional teams on complex projects

    • Mentor junior engineers

    • Explore opportunities for innovation and process improvement

    • Collaborate with senior management to set strategic goals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was ok. But the local management is horrible. Don't join expecting MNC standard.Even a startup might be better than this company. It's a family owned business by the manager. Not MNC
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Technical Skills
Round 3 - HR 

(1 Question)

  • Q1. Only Documentation

Interview Preparation Tips

Interview preparation tips for other job seekers - Ratings 1 star

Concentric Interview FAQs

How many rounds are there in Concentric Non Voice Customer Care Executive interview?
Concentric interview process usually has 1 rounds. The most common rounds in the Concentric interview process are One-on-one Round.
What are the top questions asked in Concentric Non Voice Customer Care Executive interview?

Some of the top questions asked at the Concentric Non Voice Customer Care Executive interview -

  1. What about concentr...read more
  2. What is concencentrix wor...read more
  3. It's my good working and customer support servi...read more

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Concentric Non Voice Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Concentric Non Voice Customer Care Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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