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Concentric Customer Service Representative Interview Questions and Answers for Freshers
Concentric Customer Service Representative Interview Experiences for Freshers
1 interview found
I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduce yourself?
- Q2. Which all languages do u know ?
- Q3. Talk for 3-4 mins on given topic .
- Ans.
Importance of communication skills in customer service
Effective communication builds trust and rapport with customers
Active listening helps to understand customer needs and resolve issues
Clear and concise language avoids confusion and misunderstandings
Empathy and positive language can de-escalate tense situations
Examples: repeating customer concerns, summarizing solutions, using positive phrases like 'I can help with t
- Q4. They give one situation like u need to tell what will u do in such situations.
Interview Preparation Tips
Interview questions from similar companies
(1 Question)
- Q1. General discussion of your work history
(1 Question)
- Q1. Stream technical question
General work related assignment
Interview Preparation Tips
(2 Questions)
- Q1. What is QA and QC
- Ans.
QA stands for Quality Assurance and involves processes to prevent defects, while QC stands for Quality Control and involves processes to identify defects.
QA focuses on preventing defects in the product or service being delivered
QC focuses on identifying defects in the product or service being delivered
QA involves processes such as reviews, audits, and process improvements
QC involves processes such as testing, inspectio...
- Q2. Welding details
Interview Preparation Tips
Selected
I appeared for an interview in Sep 2023.
Some basic questions related to mechanical engineering syllabus
(1 Question)
- Q1. Basic questions like difference between two stroke and four stroke engine etc
Assistant Manager Interview Questions & Answers
Tokai Rubber Auto Parts India
Anonymous
posted on 18 Aug 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Problem Solving, past assignments
(1 Question)
- Q1. Flexible work timings, notice period
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Previous company work experience
- Q2. Plans in next 5 years
- Ans.
I plan to continue developing my technical skills and taking on leadership roles within the company.
Pursue advanced technical certifications
Lead cross-functional teams on complex projects
Mentor junior engineers
Explore opportunities for innovation and process improvement
Collaborate with senior management to set strategic goals
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. What skills you have
(1 Question)
- Q1. How much experience you have in the market
Interview Preparation Tips
sumit randive
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
Solving questions paper
CAD &Solid work test
(2 Questions)
- Q1. Project Handling experience
- Q2. Salary negotiation
Selected
I applied via LinkedIn and was interviewed before Jan 2023. There were 3 interview rounds.
(1 Question)
- Q1. General Questiones
(1 Question)
- Q1. Basics and Intermediate level
(1 Question)
- Q1. Behaviour and Logicals
Customer Service Representative Interview Questions & Answers
EOSGlobe
KHAN ARFAT FIROZ
posted on 18 Dec 2020
I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. About my self and previous experience.
- Q2. Why they don't act like that they comment?
- Q3. Because there is no management among their staff.
- Q4. Why they don't provide proper and on time salary?
- Q5. Because they don't care what employees say.
Interview Preparation Tips
Concentric Interview FAQs
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Concentric Customer Service Representative Reviews and Ratings
based on 5 reviews
Rating in categories
|
Content Moderator
28
salaries
|  ₹2.8 L/yr - ₹4 L/yr |
|
Senior Associate
14
salaries
| ₹2.3 L/yr - ₹4.2 L/yr |
|
Customer Service Representative
11
salaries
| ₹1.5 L/yr - ₹3.1 L/yr |
|
Technical Support Engineer
11
salaries
| ₹2.6 L/yr - ₹5 L/yr |
|
Operations Representative
11
salaries
| ₹2.8 L/yr - ₹4 L/yr |
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