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Concentric

Compare

3.8

based on 138 Reviews

Filter reviews by

Concentric Customer Service Representative Reviews

based on 4 reviews

Updated 28 Jan, 2024

Overall Rating

3.5/5

How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.6

Skill development

3.3

Company culture

2.8

Salary & Benefits

2.8

Work Satisfaction

2.7

Promotions/Appraisal

2.1

Work-Life balance

4 reviews found

Sort by: Popular

Customer Service Representative in Vadodara

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 28 Dec 2023

Likes

Salary was on time... Atmosphere is good. Canteen. Infrastructure is good. Main head was kind to us.

Dislikes

Leave was staring to end was issue. I have to beg for it! Ok they can train us better.. about the process. About the product.. There's going to pressure in this BPO line or say Target based programs. Had good days bad days. So 3/5.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 28 Jan 2024

Likes

Salary on time

Dislikes

Work culture

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Customer Service Representative in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 25 Dec 2021

Likes

Work environment is really good and staffs are very friendly with employees.

Dislikes

There is no growth in company like it gives every avg salary no much increment

Work Details

This job was much interesting and experiencing like how to talk with customers and by this job i got my communication skills improved.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Chennai

Customer Support Service Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 01 Feb 2022

Likes

Company is good but they cannot provide food and other facilities , but salary is very low

Work Details

Work days: Monday to Saturday (Strict Timings)

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Similar Designation Reviews

Senior Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting - Other Department

5.0

Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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posted on 31 Mar 2024

Likes

I am happy to work on concentric company because there is no cost for food and they given work to home

Dislikes

There is financially growth for employees

Senior Customer Service Executive in Mumbai

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

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Salary & Benefits

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posted on 03 May 2024

Likes

Hated it personally

Dislikes

Not employee centric

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Engineer in Gurgaon / Gurugram

Full Time

Technology / IT Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Sep 2023

Likes

They are constantly laying offs and not providing advance salary dont join here

Dislikes

Very bad company not employee centric. They laid me off in just 3 months

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

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Work-Life Balance

posted on 24 Oct 2024

Likes

excellent job

Dislikes

nothing I found negative in this company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 09 Jul 2023

Likes

Working environment and working culture is the best part of this organization.

Dislikes

Salary hikes, career growth are quite slow or equivalent to zero.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in New Delhi (working remotely)

Full Time

SCM & Logistics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 27 Dec 2023

Likes

Nothing good all bad

Dislikes

Bad bad bad all thi hs are bad

Customer Care Executive in Visakhapatnam

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Aug 2023

Likes

SALARY ON TIME

Dislikes

Work life balnce

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Bangalore / Bengaluru

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 17 Oct 2023

Likes

People

Dislikes

There is no job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Thane

Full Time

Technology Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Jan 2023

Dislikes

There's nothing I dont like

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Vadodara

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 Sep 2024

Likes

They do sallery on time but very less. Minimum wages should be higher as your company is now earning more.

Dislikes

The people in management are doing fovouratism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Other Concentric Reviews

Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 26 Dec 2023

Likes

Good environment in office

Dislikes

Bad food in office cafitaria

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sme Executive in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Dec 2023

Likes

All good but it is not in favour to stay long.

Dislikes

Nothing much to dislike. Culture Is not good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Representative in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 22 Oct 2023

Likes

Professional environment and great firm for the beginners

Dislikes

pay scale is low for experience one

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Telecaller in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Nothing, worst of all or maybe every voice process

Dislikes

Everything about this company I hate

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Agent in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 Sep 2023

Likes

Really good working environment, good teammates excellent manager and Team leader they aligned with me.

Dislikes

Cab facilities, the driver's talk to us like a garbage. We were not like an employee of the company.

Senior Analyst in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Oct 2023

Likes

Work culture and work ambiance

Dislikes

Nothing as of now

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Program Manager in Pune

Full Time

Other Hospital Staff Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Dislikes

bad na bad na

Call Quality Analyst in New Delhi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 01 Jul 2024

Likes

Environment , people

Dislikes

Appraisal policies

Senior Human Resource Officer in Bangalore / Bengaluru

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 17 Jun 2023

Likes

Organization is very employee centric and mutual respect is of prime importance. You can be assured that your job is secure.

Dislikes

Salary and benefits can be worked on

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive Operations in Hyderabad / Secunderabad

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Sep 2023

Likes

Work Environment and work culture

Dislikes

Rotational shift dislike in concentric corporation

Work Details

Work days: Monday to Friday (Flexible Timings)

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Concentric Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Concentric reviews submitted by Concentric employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentric is the right company for you. 67% of employees reported t...Read more

Home >
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Concentric Reviews >
Concentric Customer Service Representative Reviews

Working Days for Concentric Customer Service Representative

based on 4 reviews

Monday to Saturday

67%

Rotational Shift

33%

Work Timings for Concentric Customer Service Representative

based on 4 reviews

Strict (9am - 6pm)

Flexible timing

Strict (10am - 8pm)

33%

1% employees reported other strict timings

Shift Timings for Concentric Customer Service Representative

based on 4 reviews

Day shift

100%

Business Travel for Concentric Customer Service Representative

based on 4 reviews

No travel

100%

Concentric Customer Service Representative Salary

based on 11 salaries

₹1.5 L/yr - ₹3.1 L/yr

17% less than the average Customer Service Representative Salary in India

View more details

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