Comviva Technology Technical Support Engineer Specialist Interview Questions and Answers

Q1. System bootup issues
Ans. 
System bootup issues can be caused by hardware or software problems.
• Check for loose connections or faulty hardware components

• Verify BIOS settings and ensure correct boot order

• Scan for malware or corrupted system files

• Try booting into safe mode to troubleshoot software conflicts
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Q1. Basic Education, full experience and current job responsibilities
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Q1. What is tcp in network? If your system in under Trojan attack then, what will be the first step you will do?? Difference between the ost and pst.
Ans. 
TCP stands for Transmission Control Protocol, a core protocol of the Internet protocol suite. It ensures reliable and ordered delivery of data.
• TCP is a connection-oriented protocol that provides reliable communication between devices on a network.

• If my system is under a Trojan attack, the first step I would take is to disconnect the infected system from the network to prevent further spread of the malware.

• OST (Offline ...read more
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Q1. Joins,subquery,
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Q2. Linux commands and uses
Ans. 
Linux commands are used to interact with the operating system, perform tasks, manage files, and more.
• ls - list directory contents

• cd - change directory

• pwd - print working directory

• cp - copy files

• mv - move files

• rm - remove files

• grep - search for specific text in files

• chmod - change file permissions

• sudo - execute a command as the superuser

• top - display system processes and resource usage
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Q1. SQL coding on different types of examples
Ans. 
SQL coding involves writing queries to retrieve, manipulate, and manage data in a database.
• Use SELECT statement to retrieve data from a database

• Use INSERT statement to add new data to a database

• Use UPDATE statement to modify existing data in a database

• Use DELETE statement to remove data from a database

• Use JOIN statement to combine data from multiple tables
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Q1. What are the issues you are facing daily?
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Q1. Self Information
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Q1. Email technical writing
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General questions , maths ,GI, basic networking

Q1. What is the difference of OST and PST.
Ans. 
OST is an offline Outlook data file used by Exchange Server, while PST is a personal storage file used by Outlook for POP3, IMAP, and web-based mail accounts.
• OST is used by Exchange Server to store a copy of mailbox data on the local computer.

• PST is used by Outlook to store emails, contacts, calendar items, and other data for POP3, IMAP, and web-based mail accounts.

• OST files are synchronized with the Exchange Server wh...read more
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Q2. What is the difference of OS and Device manager.
Ans. 
OS manages the overall operation of a computer system, while Device Manager manages hardware devices connected to the system.
• OS controls the overall operation of a computer system, including managing resources, running applications, and providing user interface.

• Device Manager is a component of the OS that manages hardware devices connected to the system, allowing users to view and control device settings.

• Examples: Wind...read more
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Q1. What is your qualification.
Ans. 
I have a Bachelor's degree in Computer Science and 3 years of experience in desktop support.
• Bachelor's degree in Computer Science

• 3 years of experience in desktop support
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Q2. How many years of experience do you have.
Ans. 
I have 5 years of experience in Desktop Support roles.
• 5 years of experience in providing technical support for desktop systems

• Proficient in troubleshooting hardware and software issues

• Experience in setting up and configuring computer systems

• Familiarity with operating systems such as Windows and macOS

• Strong communication and customer service skills
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Q3. What is your preferred Salary.
Ans. 
My preferred salary is negotiable based on the responsibilities and benefits offered.
• Salary expectations are based on industry standards and cost of living in the area

• Consider the benefits package offered in addition to base salary

• Open to discussing salary range based on responsibilities and growth opportunities
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Q4. You are comfortable of this areas.
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All about profit, percentages,desicion making, English grammar etc

Q1. Questions about C ,C++,Java
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Q2. Simple basic questions
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Q3. Basic questions of C,C++,Java
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Q1. About my self and asked Narrate A Story
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