Computer Generated Solutions L1 Technical Support Engineer Interview Questions and Answers

After getting a system infected with a virus, the first step is to isolate the infected system from the network.

• Isolate the infected system from the network to prevent further spread of the virus

• Disconnect the infected system from the internet

• Disable any network connections on the infected system

• Notify the IT security team about the infection

• Run a full system scan using an updated antivirus software

• Quarantine and remov...read more

The levels of Office 365 Administration include Global Administrator, Billing Administrator, User Management Administrator, etc.

• Global Administrator has full control over all aspects of Office 365 administration

• Billing Administrator manages the billing and subscription aspects of Office 365

• User Management Administrator handles user accounts and permissions

• Exchange Administrator manages Exchange Online

• SharePoint Adminis...read more