Compass Group Support Services Senior Housekeeping Supervisor Interview Questions and Answers for Experienced

Q1. How to observe floor round
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Q2. How to observe snag point
Ans. 
To observe snag points, inspect areas where issues commonly occur and look for signs of wear, damage, or malfunction.
• Inspect high traffic areas for signs of wear and tear

• Check equipment for loose parts or malfunctioning components

• Look for areas where cleaning is difficult or frequently missed

• Monitor guest feedback for recurring issues

• Regularly review maintenance records for reported problems
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Q3. How to observe in cleaning status
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Observing cleaning status involves visually inspecting areas for cleanliness and organization.
• Regularly walk through all areas to check for cleanliness

• Look for dust, dirt, stains, and clutter

• Check if cleaning supplies are properly stocked and organized

• Inspect high-touch surfaces for cleanliness and disinfection

• Use a checklist to ensure all tasks are completed

• Address any issues or areas needing improvement immediately
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Q4. How to observe your snag point are close
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Observing snag points involves regular inspections, communication with staff, and addressing issues promptly.
• Conduct regular inspections of all areas to identify potential snag points

• Communicate with housekeeping staff to gather feedback on areas that may have snag points

• Address any issues or concerns raised by staff or guests promptly to prevent snag points from becoming a problem

• Implement preventive measures such as ...read more
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Q1. Tell me about yourself??
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Q2. Tell me about work of supervisor???
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Q3. Tell me about chemical used in housekeeping??
Ans. 
Various chemicals are used in housekeeping for cleaning, disinfecting, and sanitizing purposes.
• Different chemicals serve different purposes such as cleaning, disinfecting, and sanitizing

• Common chemicals used in housekeeping include bleach, ammonia, vinegar, and hydrogen peroxide

• Chemicals should be used according to manufacturer's instructions to ensure safety and effectiveness
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Good Grooming, confident hand sacking, pleasent smiling

Q1. What about you Oreal discussion
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Q2. You your leaving previous company?
Ans. 
I left my previous company due to personal reasons and to explore new opportunities.
• Personal reasons

• Seeking new opportunities

• Career growth

• Change in location

• Better work-life balance
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Q3. What your exception salary?
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My expected salary is negotiable and depends on the responsibilities and benefits offered.
• My salary expectation is flexible and open to negotiation.

• I am looking for a competitive salary that reflects my skills and experience.

• I am more interested in the overall compensation package, including benefits and opportunities for growth.

• I am open to discussing salary based on the responsibilities and expectations of the role.
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Q4. Who is important of work?
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The work of every individual is important in achieving the overall goals and success of an organization.
• Every employee's contribution is valuable and necessary for the smooth functioning of the housekeeping department.

• Housekeeping staff play a crucial role in maintaining cleanliness, hygiene, and orderliness in the facility.

• Effective teamwork and collaboration among housekeeping staff are essential for providing a posi...read more
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Q5. How to handle less manpower per day action?
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To handle less manpower per day action, prioritize tasks, optimize schedules, and cross-train staff.
• Prioritize tasks based on importance and urgency

• Optimize schedules by adjusting shifts and assigning tasks efficiently

• Cross-train staff to ensure flexibility and coverage

• Implement technology or automation to streamline processes

• Consider outsourcing or hiring temporary staff during peak periods

• Communicate effectively with...read more
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