Sodexo Housekeeping Manager Interview Questions and Answers

Q1. How many year of experience
Ans. 
I have 5 years of experience in housekeeping supervision.
• I have worked as a Housekeeping Supervisor for 5 years.

• During my time as a Housekeeping Supervisor, I have successfully managed a team of 15 staff members.

• I have implemented new cleaning procedures and protocols to improve efficiency and cleanliness.

• I have trained new staff members on proper cleaning techniques and safety procedures.
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Q2. Basic knowledge of chemicals
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Q3. Basic knowledge of machinery
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Q4. How many manpower handle
Ans. 
The number of manpower handled depends on the size of the housekeeping department and the workload.
• The number of manpower handled can range from a few employees to a large team, depending on the size of the facility.

• It is important to have a sufficient number of staff to effectively manage the cleaning and maintenance tasks.

• Factors such as shift schedules, workload distribution, and employee turnover can also impact th...read more
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Q5. HR policies and compliance
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Q6. Reason of leaving the company
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Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a new environment to learn and develop skills

• Seeking better work-life balance

• Company restructuring or downsizing

• Relocation to a new area
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Q7. Short term goal and long term goal
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Q8. Rolls and responsibilities
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Q9. Ground staff briefing and how to teach them
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Q10. Paper works of housekeeping supervisor
Ans. 
The paper works of a housekeeping supervisor involve maintaining records, schedules, inventory, and communication with staff.
• Maintaining records of cleaning schedules and tasks

• Keeping track of inventory for cleaning supplies

• Communicating with housekeeping staff regarding assignments and updates

• Completing reports on room cleanliness and maintenance issues
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Q11. Salary expectation
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Q12. Knowledge of consumption and inventory
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Q13. Computer operating systems
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Q1. Tell me about yourself.
Ans. 
Experienced housekeeping supervisor with a strong attention to detail and excellent organizational skills.
• Over 5 years of experience in housekeeping management

• Skilled in training and supervising staff

• Proven track record of maintaining high cleanliness standards

• Excellent communication and problem-solving abilities
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Q2. What were your responsibilities in your previous company?
Ans. 
In my previous company, I was responsible for overseeing the housekeeping staff, creating schedules, managing inventory, and ensuring cleanliness standards were met.
• Overseeing housekeeping staff

• Creating schedules

• Managing inventory

• Ensuring cleanliness standards
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Q1. Houspeeking team working
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Q1. Directly call received from client
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Handle client calls professionally and efficiently to address their needs and concerns.
• Listen actively to the client's request or concern

• Ask clarifying questions to fully understand the issue

• Offer solutions or alternatives to resolve the issue

• Follow up with the client to ensure satisfaction
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Any topic discuss with group

Q1. About facility & operation management
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Q1. About Experience and qualifications
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Q1. About Experience and qualifications
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Q1. All Soft service Housekeeping Documents
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Q2. All soft skills Traning
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Q3. All Cleaning Activity
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Q4. All stocks Inventory Stores
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Q5. All Team Roles follow 52 weekend Activity Schedule Report
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Q6. Dali Manpower Deployment Report Grooming and Hygiene Report
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Q7. Daily Client any Requirement full fils Report
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Q8. Daily Observation Point Brieff Report
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Q9. Daily TBT Traning Brieffing And Report
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Q1. How can handle in housekeeping
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Q2. Using chemical and delusion
Ans. 
Chemical and dilution are important aspects of housekeeping supervision.
• Chemicals must be used in the correct dilution to ensure effectiveness and safety.

• Proper labeling and storage of chemicals is crucial.

• Training and education on chemical usage and dilution ratios is necessary for all staff.

• Examples of chemicals used in housekeeping include disinfectants, degreasers, and glass cleaners.
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Q3. How can maintenance documents which document maintenance
Ans. 
Maintenance documents can be documented through a computerized maintenance management system (CMMS).
• CMMS can track maintenance schedules, work orders, and equipment history.

• Maintenance technicians can input data into the system in real-time.

• CMMS can generate reports and alerts for upcoming maintenance tasks.

• Documents can be stored electronically for easy access and retrieval.

• Regularly reviewing and updating maintenance...read more
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Q4. What about yourself Technical skill
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