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COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer Interview Questions and Answers

Updated 22 Feb 2022

COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer Interview Experiences

2 interviews found

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why u r joining the group
  • Q2. No political grounding
  • Q3. No
Round 2 - HR 

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Human nature
  • Q2. Working ability

Interview Preparation Tips

Topics to prepare for COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer interview:
  • Moreal science
Interview preparation tips for other job seekers - Be loyal at your work and withcompany

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

A general and basic aptitude test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the basic questions involved in a self-introduction?
  • Ans. 

    Basic questions in a self-introduction include name, background, experience, and interests.

    • Name: Introduce yourself with your full name.

    • Background: Mention where you are from or your educational background.

    • Experience: Talk about your relevant work experience or skills.

    • Interests: Share a hobby or interest that showcases your personality.

  • Answered by AI
  • Q2. What is your experience with basic mapping techniques?
  • Ans. 

    I have experience with basic mapping techniques including GIS software and data visualization tools.

    • Proficient in using GIS software such as ArcGIS and QGIS

    • Familiar with creating and editing maps, analyzing spatial data, and geocoding

    • Experience in data visualization tools like Tableau for creating interactive maps

    • Knowledge of basic mapping concepts such as layers, projections, and spatial analysis

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I require fundamental information regarding mapping.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Jam session on random topics

Round 2 - Technical 

(1 Question)

  • Q1. Realted to wan and lan
Round 3 - HR 

(1 Question)

  • Q1. Salry discussion
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Communication assessment test
Round 2 - Technical 

(1 Question)

  • Q1. Routers , networking questions
Round 3 - Technical 

(1 Question)

  • Q1. Manager round with all the scenario handled
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

A lot basic questions it's easy

Round 2 - Technical 

(2 Questions)

  • Q1. A bit more about the basic technical questions
  • Q2. What is your knowledge on AI?
  • Ans. 

    I have a strong knowledge of AI, including machine learning, deep learning, natural language processing, and computer vision.

    • Familiar with machine learning algorithms such as linear regression, decision trees, and neural networks

    • Experience with deep learning frameworks like TensorFlow and PyTorch

    • Knowledge of natural language processing techniques for text analysis and sentiment analysis

    • Understanding of computer vision ...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Where I would see my self in next 5 years!!!!

Interview Preparation Tips

Topics to prepare for Wipro Senior Technical Support Engineer interview:
  • Artificial Intelligence
  • Javascript
  • SQL

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Network problem and desktop support related questions
Round 3 - HR 

(1 Question)

  • Q1. Technical questions for interview
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself and run through the resume
  • Q2. Educational background and qualifications
Round 2 - Technical 

(1 Question)

  • Q1. Technical interview with team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Operations round with director
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Walk me through your day to day work
  • Ans. 

    As a Senior Technical Support Engineer, my day-to-day work involves troubleshooting technical issues, providing solutions to customers, and collaborating with cross-functional teams.

    • Reviewing and responding to customer support tickets

    • Collaborating with cross-functional teams to resolve complex technical issues

    • Providing technical guidance and support to junior team members

    • Documenting technical issues and solutions for f...

  • Answered by AI
  • Q2. Discuss technical support Engineer work as per questions supurting L1 & L2 queries.

Interview Preparation Tips

Interview preparation tips for other job seekers - Discuss technical support Engineer detail day to day work & difficulties.
Follow by hr round,
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. One om one round other rohnd
  • Q2. What is your passion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience. Easy round
Virtual round

COLDSMITHS RETAIL SERVICES Interview FAQs

How many rounds are there in COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer interview?
COLDSMITHS RETAIL SERVICES interview process usually has 1-2 rounds. The most common rounds in the COLDSMITHS RETAIL SERVICES interview process are One-on-one Round and HR.
What are the top questions asked in COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer interview?

Some of the top questions asked at the COLDSMITHS RETAIL SERVICES Senior Technical Support Engineer interview -

  1. No political ground...read more
  2. Human nat...read more

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