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Coforge Service Desk Engineer Interview Questions and Answers

Updated 3 Nov 2023

Coforge Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image Rakesh Kumar Sharma

posted on 1 Nov 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - Technical 

(2 Questions)

  • Q1. Related bmc tool
  • Q2. This is the ticking tool
Round 2 - HR 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - I AM INTRESTED IN THIS POST KINDLY CALL BACK ME.

Service Desk Engineer Jobs at Coforge

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
No response
Round 1 - Aptitude Test 

1st round was aptitude

Round 2 - Group Discussion 

After 1 month there was a GD round .

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction , Communication check
  • Q2. Computer Networking questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Basics of your working to check your confidence and knowledge.

Round 3 - Technical 

(1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
Round 4 - HR 

(1 Question)

  • Q1. Introduction and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
  • Q2. Skills that a candidate aquire
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basics question on Networking,DHCP,DNS,ServiceNow,

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer is very good and polite.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your past professional experiences?
  • Q2. What motivated you to join as a technical support specialist?
Round 2 - Technical 

(2 Questions)

  • Q1. What is the usage of Active Directory?
  • Q2. What are the troubleshooting steps for resolving Wi-Fi connectivity issues?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(9 Questions)

  • Q1. What is ram and what eeprom
  • Ans. 

    RAM is a volatile memory used for temporary storage while EEPROM is a non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory and is used for temporary storage of data and instructions while the computer is running.

    • EEPROM stands for Electrically Erasable Programmable Read-Only Memory and is used for permanent storage of data that needs to be retained even when the power is turned off.

    • RAM is v...

  • Answered by AI
  • Q2. How to resolve the system slow issue
  • Ans. 

    To resolve system slow issue, check for malware, clear cache, update drivers, and increase RAM.

    • Scan for malware and viruses using antivirus software

    • Clear cache and temporary files

    • Update drivers for hardware components

    • Increase RAM if possible

    • Disable unnecessary startup programs

    • Defragment hard drive

    • Check for overheating and clean the system if necessary

  • Answered by AI
  • Q3. What is the full form vga cabel
  • Ans. 

    VGA stands for Video Graphics Array.

    • VGA is a standard video connection used to connect a computer to a monitor or display.

    • It is an analog video signal that carries red, green, and blue color information.

    • VGA cables have 15 pins and are commonly used for older computer systems.

    • VGA cables are gradually being replaced by digital connections like HDMI and DisplayPort.

  • Answered by AI
  • Q4. What is the cmos full form
  • Ans. 

    CMOS stands for Complementary Metal-Oxide-Semiconductor.

    • CMOS is a type of semiconductor technology used in microprocessors, microcontrollers, and other digital logic circuits.

    • It is known for its low power consumption and high noise immunity.

    • CMOS is commonly used in devices such as computers, smartphones, and digital cameras.

    • The CMOS battery on a computer motherboard is responsible for maintaining the system clock and o...

  • Answered by AI
  • Q5. CMOS is complementary semi conductor
  • Ans. 

    CMOS is a type of semiconductor technology.

    • CMOS stands for Complementary Metal-Oxide-Semiconductor.

    • It is widely used in digital circuits and microprocessors.

    • It consumes very low power and generates less heat compared to other technologies.

    • Examples of CMOS-based devices include smartphones, laptops, and digital cameras.

  • Answered by AI
  • Q6. What is bios Basic input out system
  • Ans. 

    BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware components during boot-up and provides a runtime interface for operating systems.

    • BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

    • It provides a runtime interface for the operating system to communicate with the hardware components.

    • BIOS settings can be accessed ...

  • Answered by AI
  • Q7. Basic input outputs system
  • Q8. What is the cpu c
  • Ans. 

    CPU stands for Central Processing Unit, which is the primary component of a computer that performs most of the processing.

    • CPU is also known as the brain of the computer

    • It is responsible for executing instructions and performing calculations

    • CPU speed is measured in GHz

    • Examples of popular CPU brands include Intel and AMD

  • Answered by AI
  • Q9. Central processing unit

Interview Preparation Tips

Interview preparation tips for other job seekers - What is ssd what is nvm what is the mac full form
What’s is the post what is the cmos performed

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days

Coforge Interview FAQs

How many rounds are there in Coforge Service Desk Engineer interview?
Coforge interview process usually has 3 rounds. The most common rounds in the Coforge interview process are Resume Shortlist, Technical and HR.
How to prepare for Coforge Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Coforge. The most common topics and skills that interviewers at Coforge expect are Troubleshooting, Active Directory, Hardware, IT Service Desk and ITIL.
What are the top questions asked in Coforge Service Desk Engineer interview?

Some of the top questions asked at the Coforge Service Desk Engineer interview -

  1. This is the ticking t...read more
  2. Related bmc t...read more

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Coforge Service Desk Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Coforge Service Desk Engineer Salary
based on 13 salaries
₹2.3 L/yr - ₹8 L/yr
38% more than the average Service Desk Engineer Salary in India
View more details

Coforge Service Desk Engineer Reviews and Ratings

based on 1 review

5.0/5

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