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CMS IT Services Support Engineer Interview Questions and Answers

Updated 15 Feb 2022

CMS IT Services Support Engineer Interview Experiences

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Linux,Sql,Api,Monitoring,Azure funcationalities,Shell Scripting
Round 2 - Technical 

(1 Question)

  • Q1. Linux commands with Support Process
  • Ans. 

    Linux commands are essential for Support Engineers to troubleshoot issues and manage systems efficiently.

    • Use 'ps' command to view running processes and their details

    • Use 'grep' command to search for specific text in files or output

    • Use 'top' command to monitor system resources and processes in real-time

    • Use 'tail' command to view the last few lines of a file, helpful for log files

    • Use 'netstat' command to display network c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Offer not given after clearing the rounds. HR response came back after 20 days having multiple follow-ups that position on hold

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What are the issues you are facing daily?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About the coding and resume questions
Round 3 - HR 

(1 Question)

  • Q1. Bond and salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Better experience and very good company. They have bond of one year and also have health insurance and will provide leaves and two off days for a weekend
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hardware issue software issue
  • Q2. Hardware software related
Round 3 - Technical 

(5 Questions)

  • Q1. Active directory , hardware troubleshooting, network troubleshooting, domain
  • Q2. Dhcp,dns,cisco , CCNA, laptop troubleshooting
  • Q3. Wifi, router, printer installation,printer troubleshooting
  • Q4. Osi model, firewall,neatpdd troubleshooting,led installation
  • Q5. Motherboard troubleshooting, keyboard troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to learning new things because education is most powerful weapon that can you change your word

CMS IT Services Interview FAQs

How to prepare for CMS IT Services Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, IT Services, Service Desk, Troubleshooting and technical helpdesk.

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CMS IT Services Support Engineer Salary
based on 38 salaries
₹2 L/yr - ₹4 L/yr
54% less than the average Support Engineer Salary in India
View more details

CMS IT Services Support Engineer Reviews and Ratings

based on 10 reviews

3.0/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

2.8

Salary

3.9

Job security

2.9

Company culture

2.9

Promotions

3.7

Work satisfaction

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