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Cloudnine Hospital

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based on 2k Reviews

Video summary

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Cloudnine Hospital Senior Customer Service Executive Interview Questions and Answers

Updated 30 Jan 2025

Cloudnine Hospital Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

Suraksha .D

posted on 30 Jan 2025

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one

(1 Question)

Q1. Given situation based question to solve the problem.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. And have a good communication skill.

Top trending discussions

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Apollo Hospitals

Teena Gupta

posted on 28 Aug 2023

Interview experience

Bad

Difficulty level

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Client Interview

(2 Questions)

Q1. Tell me something about yourself

Add your answer

Q2. Why uh left your last company

Add your answer

Round 3 - HR

(1 Question)

Q1. Basic questions like tell me something ant yourself and past experiences

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions

Anonymous

posted on 3 Feb 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Related to health care experience

Add your answer

Q2. Experience in previous job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job

Customer Care Executive Interview Questions & Answers

Apollo Health and Lifestyle Limited

Anonymous

posted on 29 Nov 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Self introduction

Add your answer

Q2. Sale the product

Ans.

I would highlight the key features and benefits of the product to the customer, addressing their needs and concerns.

Start by greeting the customer and building rapport
Identify the customer's needs and preferences
Highlight the unique selling points of the product
Address any concerns or objections the customer may have
Close the sale by emphasizing the value and benefits of the product
Offer assistance with the purchase pr

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Happily give ur interview don't be tension while giving ur interview enjoy ur interview be free and u will enjoy ur job happily

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions

Arshad Khan

posted on 30 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job hai and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. What are your previous Experience ?

Add your answer

Q2. Where do you reside

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Representative Interview Questions & Answers

GeBBS Healthcare Solutions

Anonymous

posted on 23 Jul 2022

I applied via Indeed and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. How did you get to know about gebbs

Add your answer

Q2. What is important fashion or career

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep at it and you will crack the interview it's very easy if your english is good

Customer Care Executive Interview Questions & Answers

Apollo Hospitals

Anonymous

posted on 13 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. Will previous job product knowledge.

Add your answer

Q2. Why you choose Apollo? How do you know apollo hospital as....

Add your answer

Q3. Related to the field knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.

Customer Care Executive Interview Questions & Answers

SRL Diagnostics

Anonymous

posted on 24 Mar 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - One-on-one

(4 Questions)

Q1. Tale about your self.

Ans.

I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

I have 3 years of experience in handling customer inquiries and resolving issues.
I am skilled in active listening and problem-solving, ensuring customer satisfaction.
I have a proven track record of meeting and exceeding customer service targets.
I am proficient in using CRM software and have a strong attention to detail.
I have re...

Answered by AI

Add your answer

Q2. What do you know about pathology.

Add your answer

Q3. What types of blood groups

Add your answer

Q4. And about my previous experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Customer Relationship Manager Interview Questions & Answers

Johnson & Johnson

Anonymous

posted on 8 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. One of the interviewer asked me to draw An eye and explain parts of it since i was from an eye care industry and also was asked how will i cope up with the challanges of handling big city like Delhi as i h...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good deep knowledge of your subject and domain is must
Attire should be nice and professional
Never loose your cool while answering coz they test your composure
Be firm on questions related to profit vs welfare and your answer must lean towards welfare
Integrity is highest requirement in this company so be sure on your answers related to integrity questions

Cloudnine Hospital Interview FAQs

How many rounds are there in Cloudnine Hospital Senior Customer Service Executive interview?

Cloudnine Hospital interview process usually has 1 rounds. The most common rounds in the Cloudnine Hospital interview process are One-on-one Round.

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Cloudnine Hospital Senior Customer Service Executive Interview Process

based on 1 interview

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Cloudnine Hospital Senior Customer Service Executive Salary

based on 7 salaries

₹3 L/yr - ₹6 L/yr

18% more than the average Senior Customer Service Executive Salary in India

View more details

Cloudnine Hospital Salaries in India

Staff Nurse 167 salaries	₹1.3 L/yr - ₹5 L/yr
Assistant Manager 82 salaries	₹3 L/yr - ₹9.2 L/yr
Guest Relation Executive 80 salaries	₹1.8 L/yr - ₹4 L/yr
Senior Executive 65 salaries	₹3 L/yr - ₹5.8 L/yr
Nursing Staff 38 salaries	₹0.8 L/yr - ₹4 L/yr