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Apollo Health and Lifestyle Customer Care Executive Interview Questions and Answers

Updated 29 Nov 2024

Apollo Health and Lifestyle Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 29 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Sale the product
  • Ans. 

    I would highlight the key features and benefits of the product to the customer, addressing their needs and concerns.

    • Start by greeting the customer and building rapport

    • Identify the customer's needs and preferences

    • Highlight the unique selling points of the product

    • Address any concerns or objections the customer may have

    • Close the sale by emphasizing the value and benefits of the product

    • Offer assistance with the purchase pr

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Happily give ur interview don't be tension while giving ur interview enjoy ur interview be free and u will enjoy ur job happily

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Teena Gupta

posted on 28 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why uh left your last company
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
    • Add your answer
  • Q2. Experience in previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job

Customer Care Executive Interview Questions & Answers

SRL Diagnostics user image Anonymous

posted on 24 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

    • Answered by AI
    Add your answer
  • Q2. What do you know about pathology.
    • Add your answer
  • Q3. What types of blood groups
    • Add your answer
  • Q4. And about my previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Non Voice Customer Care Executive Interview Questions & Answers

Optum user image Anonymous

posted on 3 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Why do you want to join in this company
    • Add your answer

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Anonymous

posted on 13 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Will previous job product knowledge.
    • Add your answer
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
    • Add your answer
  • Q3. Related to the field knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Arshad Khan

posted on 30 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job hai and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your previous Experience ?
    • Add your answer
  • Q2. Where do you reside
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Care Executive Interview Questions & Answers

SRL Diagnostics user image Anonymous

posted on 24 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

    • Answered by AI
    Add your answer
  • Q2. What do you know about pathology.
    • Add your answer
  • Q3. What types of blood groups
    • Add your answer
  • Q4. And about my previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job

Customer Care Executive Interview Questions & Answers

Apollo Hospitals user image Teena Gupta

posted on 28 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Why uh left your last company
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

Customer Care Executive Interview Questions & Answers

GeBBS Healthcare Solutions user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to health care experience
    • Add your answer
  • Q2. Experience in previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do best and get best opportunity for successful job
More about working at Apollo Health and Lifestyle

Apollo Health and Lifestyle Interview FAQs

How many rounds are there in Apollo Health and Lifestyle Customer Care Executive interview?
Apollo Health and Lifestyle interview process usually has 1 rounds. The most common rounds in the Apollo Health and Lifestyle interview process are HR.
How to prepare for Apollo Health and Lifestyle Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Apollo Health and Lifestyle. The most common topics and skills that interviewers at Apollo Health and Lifestyle expect are Corporate Tie - ups, People Skills, Sales, Telesales and upselling.

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Apollo Health and Lifestyle Customer Care Executive Salary
based on 36 salaries
₹1.9 L/yr - ₹3.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Apollo Health and Lifestyle Customer Care Executive Reviews and Ratings

based on 12 reviews

4.1/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

3.6

Salary & Benefits

3.5

Job Security

3.7

Company culture

2.4

Promotions/Appraisal

3.3

Work Satisfaction

Explore 12 Reviews and Ratings
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