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Cito Infotech Technical Support Engineer Interview Questions and Answers

Updated 24 Jan 2023

Cito Infotech Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
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Round 2 - Telephonic Call 

(1 Question)

  • Q1. Tell me about you and about your roles and Responsibility in previous company?
Round 3 - Technical 

(3 Questions)

  • Q1. Configuration of outlook and difference between pop3 and IMAP?
  • Ans. 

    POP3 and IMAP are two different protocols used for email retrieval in Outlook.

    • POP3 downloads emails from the server to the local device and deletes them from the server, while IMAP keeps the emails on the server and syncs changes between the server and local device.

    • POP3 is best for users who want to keep their inbox clean and organized, while IMAP is best for users who access their email from multiple devices.

    • To config...

  • Answered by AI
  • Q2. Difference between Gmail and office 365?
  • Ans. 

    Gmail is a free email service provided by Google while Office 365 is a subscription-based service provided by Microsoft.

    • Gmail offers 15 GB of free storage while Office 365 offers 1 TB of storage with subscription

    • Gmail has a simple and user-friendly interface while Office 365 has a more complex interface with more features

    • Gmail is better for personal use while Office 365 is better for business use

    • Gmail has limited colla...

  • Answered by AI
  • Q3. Question about Technical skills?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good improved company as per reviews but wait for more advice

Interview questions from similar companies

Round 1 - Assignment 

They will share excel sheet and give some task

Round 2 - Technical 

(2 Questions)

  • Q1. Some programming skills check write some querry
  • Q2. They will ask some technical qustion which you have mentioned in resume
Round 3 - Manger round 

(1 Question)

  • Q1. Discussed about your project

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview time they will take one hour so don't nervous

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is imap, or pop3
  • Ans. 

    IMAP and POP3 are email protocols used for retrieving emails from a mail server.

    • IMAP stands for Internet Message Access Protocol and allows users to access and manage their emails on a remote server.

    • POP3 stands for Post Office Protocol version 3 and downloads emails from a mail server to a local device.

    • IMAP allows for multiple devices to access and sync emails, while POP3 only allows for one device to download emails.

    • I...

  • Answered by AI
  • Q2. What is outlook
  • Ans. 

    Outlook is a personal information manager developed by Microsoft.

    • It is used for email communication, managing contacts, scheduling appointments, and organizing tasks.

    • It integrates with other Microsoft Office applications such as Word, Excel, and PowerPoint.

    • It allows users to create and manage multiple email accounts and folders.

    • It has features such as email filtering, automatic replies, and calendar sharing.

    • It can be a...

  • Answered by AI
  • Q3. What is safe mode
  • Ans. 

    Safe mode is a diagnostic mode in which a computer's operating system starts with only basic functions.

    • Safe mode is used to troubleshoot and fix issues with the operating system or software.

    • In safe mode, only essential drivers and services are loaded, which can help identify and resolve problems.

    • Safe mode can be accessed by pressing a key during startup, such as F8 for Windows.

    • In safe mode, the screen resolution may be...

  • Answered by AI
  • Q4. System slowness
  • Q5. Why we create pst file
  • Ans. 

    PST files are created to store Outlook data locally on a computer.

    • PST files allow users to access their Outlook data even when not connected to the internet.

    • They can be used to backup important emails, contacts, and calendar events.

    • PST files can also be used to transfer Outlook data from one computer to another.

    • They have a maximum size limit of 50GB in Outlook 2010 and later versions.

    • PST files can be password protected

  • Answered by AI
  • Q6. What is tcp /udp
  • Ans. 

    TCP and UDP are protocols used for communication between devices on a network.

    • TCP stands for Transmission Control Protocol and is a connection-oriented protocol used for reliable data transfer.

    • UDP stands for User Datagram Protocol and is a connectionless protocol used for fast data transfer.

    • TCP is used for applications that require reliable data transfer, such as email and file transfer.

    • UDP is used for applications tha...

  • Answered by AI
  • Q7. How to install operating system
  • Ans. 

    To install an operating system, you need to create a bootable media and follow the installation wizard.

    • Create a bootable media (USB, DVD, etc.) with the operating system image

    • Insert the bootable media into the computer and restart it

    • Follow the installation wizard and select the desired options (language, partition, etc.)

    • Wait for the installation to complete and restart the computer

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - These are most important questions for desktop supporter

Skills evaluated in this interview

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. System administrator
  • Q2. System engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good apptunity good experience

Cito Infotech Interview FAQs

How many rounds are there in Cito Infotech Technical Support Engineer interview?
Cito Infotech interview process usually has 3 rounds. The most common rounds in the Cito Infotech interview process are Resume Shortlist, Telephonic Call and Technical.
How to prepare for Cito Infotech Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cito Infotech. The most common topics and skills that interviewers at Cito Infotech expect are CCNA, Technical Support, Networking, A+ and Active Directory.
What are the top questions asked in Cito Infotech Technical Support Engineer interview?

Some of the top questions asked at the Cito Infotech Technical Support Engineer interview -

  1. Configuration of outlook and difference between pop3 and IM...read more
  2. Difference between Gmail and office 3...read more
  3. Question about Technical skil...read more

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Cito Infotech Technical Support Engineer Salary
based on 16 salaries
₹1.4 L/yr - ₹4.5 L/yr
42% less than the average Technical Support Engineer Salary in India
View more details

Cito Infotech Technical Support Engineer Reviews and Ratings

based on 7 reviews

3.8/5

Rating in categories

3.3

Skill development

3.3

Work-Life balance

2.4

Salary & Benefits

4.4

Job Security

2.6

Company culture

1.8

Promotions/Appraisal

3.2

Work Satisfaction

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