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Choice Connex Customer Service Executive Interview Questions and Answers

Updated 27 Jun 2024

Choice Connex Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself?
  • Q2. Write few words on any topic.
  • Ans. 

    The importance of effective communication in customer service.

    • Clear and concise communication is key in resolving customer issues.

    • Active listening helps in understanding customer needs and concerns.

    • Empathy plays a crucial role in building rapport with customers.

    • Timely responses and follow-ups show commitment to customer satisfaction.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and true with all your answers.

Interview questions from similar companies

Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Name of reporting manager ?
  • Q2. Your current salary?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Current company?
  • Q2. Total work experience?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Took English test , listening writing grammar

Round 2 - Group Discussion 

Conducted group discussion on randomly topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance make u perfect 😃
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Current working somewhere
  • Q2. Dislike and like about your job profile
Round 3 - Aptitude Test 

Comfortable job work from home or office

Interview Preparation Tips

Interview preparation tips for other job seekers - Be realistic,and confident
Round 1 - Group Discussion 

F2f interview

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself,Your Qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language,well dressed. better communication

Choice Connex Interview FAQs

How many rounds are there in Choice Connex Customer Service Executive interview?
Choice Connex interview process usually has 1 rounds. The most common rounds in the Choice Connex interview process are HR.

Tell us how to improve this page.

People are getting interviews through

based on 1 Choice Connex interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Choice Connex Customer Service Executive Salary
based on 7 salaries
₹1.2 L/yr - ₹2.1 L/yr
49% less than the average Customer Service Executive Salary in India
View more details

Choice Connex Customer Service Executive Reviews and Ratings

based on 6 reviews

3.4/5

Rating in categories

3.5

Skill development

3.4

Work-Life balance

3.4

Salary & Benefits

3.3

Job Security

3.3

Company culture

3.3

Promotions/Appraisal

3.3

Work Satisfaction

Explore 6 Reviews and Ratings
Customer Service Executive
7 salaries
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₹1.2 L/yr - ₹2.2 L/yr

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Customer Support Executive
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₹2 L/yr - ₹3.5 L/yr

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