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Cemex

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based on 22 Reviews

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Cemex Customer Care Executive Interview Questions and Answers

Updated 16 May 2023

Cemex Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 15 May 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. They selected my resume
    • Add your answer
  • Q2. After that I will attend the some multiple questions .
    • Add your answer
  • Q3. After filling my information and eligibility i submitted a Google form .
    • Add your answer
  • Q4. I will getting some scores
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Did have any idea what asked me .
    • Add your answer
  • Q2. That time I didn't attend hr around
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have ability to achieve a success in this line . And take responsibility own job role what they provide.i will complete a job properly because this is my strength.

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Jaguar Land Rover user image Anonymous

posted on 24 Jun 2022

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

Customer Care Executive Interview Questions & Answers

Jaguar Land Rover user image Anonymous

posted on 3 Mar 2022

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

Customer Care Executive Interview Questions & Answers

Jaguar Land Rover user image Anonymous

posted on 24 Jun 2022

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

Customer Care Executive Interview Questions & Answers

Jaguar Land Rover user image Anonymous

posted on 3 Mar 2022

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

Customer Care Interview Questions & Answers

Jaguar Land Rover user image Anonymous

posted on 14 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What are your salary expectations?
    • View 1 more answer
  • Q2. Why it’s been asked ? I mean we deserve the best.
    • Add your answer
  • Q3. Why we need to judge ourselves throughout the salary? That we are deserving or non deserving
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview smooth and comfortable because 70% people are scared to face the interview and rest of them don’t want to go for that.

Customer Service Executive Interview Questions & Answers

Amphenol Interconnect user image Anonymous

posted on 29 Jun 2021

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

    • Answered by AI
    View 2 more answers
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .
More about working at Cemex

Cemex Interview FAQs

How many rounds are there in Cemex Customer Care Executive interview?
Cemex interview process usually has 3 rounds. The most common rounds in the Cemex interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Cemex Customer Care Executive interview?

Some of the top questions asked at the Cemex Customer Care Executive interview -

  1. After filling my information and eligibility i submitted a Google for...read more
  2. After that I will attend the some multiple question...read more
  3. That time I didn't attend hr aro...read more

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Cemex Customer Care Executive Interview Process

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