CDS Infra Projects Assistant Engineer Interview Questions and Answers

Q1. Application knowledge
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Q1. What do you know about depreciation
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Q2. What do you know about Capgemini
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Q1. How many SLA are there in your current process
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Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
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To get the eligible for interview you must be giving AMCAT.

Its based on project to Project.

Q1. Tell me about yourself
Ans. 
Experienced professional with a background in retail management and a passion for team leadership and customer service.
• Over 5 years of experience in retail management

• Strong leadership skills demonstrated through successful team management

• Passionate about providing excellent customer service

• Proven track record of achieving sales targets and KPIs
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Q2. What do you understand by shrinkage
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Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can occur through shoplifting, employee theft, administrative errors, or supplier fraud.

• It is important for businesses to track and minimize shrinkage to maintain profitability.

• Examples of shrinkage include missing inventory, discrepancies in stock levels, and unexplained losses in revenue.

• Implementing security measures, ...read more
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Q3. What do you understand by attrition and how do we calculate the same. Why we devide opening and closing headcount with 2.
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Attrition refers to the rate at which employees leave a company. It is calculated by dividing the sum of opening and closing headcount by 2.
• Attrition is the rate at which employees leave a company voluntarily or involuntarily.

• To calculate attrition, we add the opening headcount (number of employees at the beginning of a period) and closing headcount (number of employees at the end of a period) and divide by 2.

• The formu...read more
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Q4. What are the weightage for KPI's in your current organisation?
Ans. 
The weightage for KPI's in my current organization varies depending on the department and role, with a focus on sales targets, customer satisfaction, and employee performance.
• Sales targets are given a high weightage as they directly impact revenue generation.

• Customer satisfaction metrics such as Net Promoter Score (NPS) and customer retention rates are also important KPIs.

• Employee performance indicators like productivi...read more
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Q5. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.
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AHT stands for Average Handling Time. It is calculated by dividing the total talk time, hold time, and after-call work time by the total number of calls.
• AHT is calculated by adding the total talk time, hold time, and after-call work time, and then dividing by the total number of calls.

• To reduce AHT for an agent, focus on improving their efficiency in handling calls, providing proper training, and optimizing processes.

• F...read more
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Q1. Tell me about yourself
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Q2. How well you can describe your communication skills
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Q1. Journal entry for prepaid expenses
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Journal entry for prepaid expenses involves debiting Prepaid Expense account and crediting Cash or Bank account.
• Prepaid expenses are expenses paid in advance but not yet incurred.

• To record prepaid expenses, debit the Prepaid Expense account and credit Cash or Bank account.

• Example: Journal entry for prepaid rent of $1,200 would be: Debit Prepaid Rent $1,200 and Credit Cash/Bank $1,200.
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Q2. Journal entry for dividend
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Journal entry for dividend involves debiting retained earnings and crediting dividends payable or cash account.
• Debit retained earnings to decrease equity

• Credit dividends payable or cash account to show payment to shareholders

• Dividends are not an expense, but a distribution of profits

• Journal entry: Debit Retained Earnings, Credit Dividends Payable or Cash
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Information technology sa diploma complete

Q1. Software engineer
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Q2. Information technology sa diploma
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Q1. Cyber security, cloud security,
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Q1. Six Sigma , lean manufacturing 7qc tools
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Q2. Six Sigma projects
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Q1. Salary details joining details
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Q2. Work culture details explained
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