CDS Infra Projects Assistant Engineer Interview Questions and Answers

Q1. Application knowledge
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Q1. What do you know about depreciation
Ans. 
Depreciation is the allocation of the cost of a tangible asset over its useful life.
• Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.

• It is used to spread the cost of an asset over its useful life for accounting and tax purposes.

• Common methods of calculating depreciation include straight-line, double declining balance, and units of production.

• Examples of depreciable assets inc...read more
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Q2. What do you know about Capgemini
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Capgemini is a global consulting and technology services company.
• Capgemini is a multinational corporation headquartered in Paris, France.

• It provides consulting, technology, professional, and outsourcing services.

• Capgemini operates in over 40 countries and has around 270,000 employees worldwide.

• The company offers services in various industries including automotive, banking, and healthcare.

• Capgemini is known for its expe...read more
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Q1. How many SLA are there in your current process
Ans. 
There are 5 SLAs in my current process.
• There are 5 SLAs in total

• Each SLA has specific metrics and targets to be met

• Examples of SLAs include response time, resolution time, and quality standards
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Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
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To get the eligible for interview you must be giving AMCAT.

Its based on project to Project.

Q1. Tell me about yourself
Ans. 
Experienced professional with a background in retail management and a passion for team leadership and customer service.
• Over 5 years of experience in retail management

• Strong leadership skills demonstrated through successful team management

• Passionate about providing excellent customer service

• Proven track record of achieving sales targets and KPIs
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Q2. What do you understand by shrinkage
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Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can occur through shoplifting, employee theft, administrative errors, or supplier fraud.

• It is important for businesses to track and minimize shrinkage to maintain profitability.

• Examples of shrinkage include missing inventory, discrepancies in stock levels, and unexplained losses in revenue.

• Implementing security measures, ...read more
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Q3. What do you understand by attrition and how do we calculate the same. Why we devide opening and closing headcount with 2.
Ans. 
Attrition refers to the rate at which employees leave a company. It is calculated by dividing the sum of opening and closing headcount by 2.
• Attrition is the rate at which employees leave a company voluntarily or involuntarily.

• To calculate attrition, we add the opening headcount (number of employees at the beginning of a period) and closing headcount (number of employees at the end of a period) and divide by 2.

• The formu...read more
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Q4. What are the weightage for KPI's in your current organisation?
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The weightage for KPI's in my current organization varies depending on the department and role, with a focus on sales targets, customer satisfaction, and employee performance.
• Sales targets are given a high weightage as they directly impact revenue generation.

• Customer satisfaction metrics such as Net Promoter Score (NPS) and customer retention rates are also important KPIs.

• Employee performance indicators like productivi...read more
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Q5. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.
Ans. 
AHT stands for Average Handling Time. It is calculated by dividing the total talk time, hold time, and after-call work time by the total number of calls.
• AHT is calculated by adding the total talk time, hold time, and after-call work time, and then dividing by the total number of calls.

• To reduce AHT for an agent, focus on improving their efficiency in handling calls, providing proper training, and optimizing processes.

• F...read more
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Q1. Site to site vPN
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Information technology sa diploma complete

Q1. Software engineer
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Q2. Information technology sa diploma
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Q1. Past job experience
Ans. 
I have 5 years of experience working as a research assistant in a university setting.
• Assisted in conducting research studies and experiments

• Analyzed data and prepared reports for publication

• Collaborated with faculty members and students on research projects
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Q1. All are general questions asked.
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Q2. Basic Questions Asked
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Q3. Basic Questions
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Q4. General Questions
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Q1. Associate Director Round.
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Q1. Cyber security, cloud security,
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