CBRE
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I was interviewed before Nov 2022.
On Excel and AR related
Order to cash is the process of receiving and processing customer orders, invoicing, and collecting payments.
Order is received from customer
Order is processed and goods/services are delivered
Invoice is generated and sent to customer
Payment is received from customer
Accounts receivable is updated
posted on 16 Mar 2024
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.
I handle exception cases by analyzing the root cause, collaborating with relevant stakeholders, and implementing a solution to prevent recurrence.
Analyze the root cause of the exception case
Collaborate with relevant stakeholders to gather necessary information
Implement a solution to prevent recurrence
Document the process for future reference
I prioritize communication with stakeholders to gather missing information and utilize available resources to fill in gaps.
Communicate with stakeholders to identify missing information
Utilize available resources such as databases, records, and colleagues
Document all efforts and follow up regularly to ensure resolution
Prioritize cases based on urgency and impact on accounts receivable
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