Care Health Insurance Team Manager Interview Questions and Answers

Coding test conducted at hackrank

Q1. What is RDBMD? how can it be rationalize
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Q2. Explain microservices and Kubernetes, low code/ no code
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Q1. They ask you questions about avp level but hire u as a team manager as an individual contributor
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Q1. They ask questions about avp level. But then hire you as an individual contributor and they tag you as a team manager
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Q1. Tell me something about yourself focusing more on job experience, role in previous organizations
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Q2. Questions based on job role
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Q3. Salary expectations
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Q4. If selected how soon can you join
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It was similar to round one more focus was on job role

Q1. Cost to company in current organization
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Q2. Expected DOJ if selected
Ans. 
Expected Date of Joining is flexible, but ideally within 2 weeks
• Flexible with DOJ, ideally within 2 weeks

• Can discuss and negotiate DOJ during offer stage

• Ready to start as soon as possible
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Q3. Reason for leaving current job
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Q1. Explain your previous work experience
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Q1. RPA life cycle and it's structure
Ans. 
RPA life cycle involves planning, development, testing, deployment, and maintenance of robotic process automation solutions.
• Planning phase involves identifying processes suitable for automation

• Development phase includes designing and building the automation solution

• Testing phase ensures the automation works as intended and meets requirements

• Deployment phase involves implementing the automation into production environme...read more
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Q2. Ui path application related questions
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Q3. Orchestrator realted questions
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Q4. Questions related to my previous project
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Q5. Java realted questions
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Q1. Tell me about yourself
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Q2. Why did you wants join paytm
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Q3. What is your last experiance
Ans. 
I have 5 years of experience as a Team Manager Operations in a multinational company.
• Managed a team of 20+ employees and ensured smooth operations

• Developed and implemented strategies to improve productivity and efficiency

• Conducted regular performance evaluations and provided feedback to team members

• Collaborated with other departments to achieve company goals

• Handled customer complaints and resolved issues in a timely ma
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Q1. What's is the key points of Customer service and Satisfaction
Ans. 
Key points of customer service and satisfaction include communication, empathy, problem-solving, and consistency.
• Effective communication is essential for understanding customer needs and providing solutions.

• Showing empathy towards customers can help build trust and rapport.

• Problem-solving skills are crucial for addressing issues and resolving conflicts.

• Consistency in service delivery ensures that customers receive the ...read more
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Q2. How many types of service we provide
Ans. 
We provide three types of services: customer support, technical assistance, and product training.
• Customer support

• Technical assistance

• Product training
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Q3. Where u did it ur last job
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Q4. If there's an issue of customer how u will solve
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Q5. How many types of Market platform
Ans. 
There are three main types of market platforms: physical marketplaces, online marketplaces, and hybrid marketplaces.
• Physical marketplaces involve face-to-face transactions in a physical location, such as a farmer's market or flea market.

• Online marketplaces are digital platforms where buyers and sellers can conduct transactions electronically, such as Amazon or eBay.

• Hybrid marketplaces combine elements of both physical
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Q1. What are your salary expectations?
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Q2. Where do you see yourself in 5 years?
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Q3. Tell me about yourself.
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Management
Logical reasoning