Upload Button Icon Add office photos

Filter interviews by

Camp K-12 Customer Support Officer Interview Questions and Answers

Updated 31 Aug 2021

Camp K-12 Customer Support Officer Interview Experiences

1 interview found

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They have asked to explain a situation where client is not ready to wait or loose his patience.
  • Ans. If client is not ready to wait.. we should have to listen them carefully, once they complete their sentence.. then we should have to apologise for the inconvenience, request the client to allow us a last chance and ask to wait ex-15 min, if we didn't have the resolutions within the promised time, call back again and give them an assurance that we are working on their query and taking a regular follow up with the team c...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always confident. Describe each n everything in detail if the interviewer is not aware about the work u have done so far.

Interview questions from similar companies

I applied via LinkedIn and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Current and expected ctr
Round 3 - One-on-one 

(1 Question)

  • Q1. Discussion about your profile sort of interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company if you are looking for permanent role in this company. Always think that you are fired or the bose is not friendly

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Why should I hire you
  • Ans. 

    I have a proven track record of successfully leading teams and driving business growth.

    • I have extensive experience in senior executive roles, including [specific roles and achievements].

    • I possess strong leadership skills and have successfully managed large teams, resulting in increased productivity and profitability.

    • I have a strategic mindset and a track record of developing and implementing effective business strategi...

  • Answered by AI
  • Q2. How to cold calling ,how to manage your team if your Team Leader is not available
  • Ans. 

    To cold call effectively, research the target audience, prepare a script, and focus on building rapport. To manage a team without a Team Leader, establish clear communication channels, delegate tasks, and provide support.

    • Research the target audience to understand their needs and preferences

    • Prepare a script or talking points to guide the conversation

    • Focus on building rapport and establishing a connection with the prospe...

  • Answered by AI
  • Q3. What is your salary expectations
  • Ans. 

    I expect a competitive salary that reflects my experience, skills, and the responsibilities of the Senior Executive role.

    • I am looking for a salary that is commensurate with my qualifications and the market value for this position.

    • I have researched the salary range for Senior Executives in similar industries and locations.

    • I am open to discussing the salary package based on the overall compensation package, including ben...

  • Answered by AI
  • Q4. Why are you want to join this company (xyz)
  • Ans. 

    I want to join XYZ company because of its strong reputation, innovative culture, and opportunities for growth.

    • Strong reputation: XYZ company has a proven track record of success and is highly regarded in the industry.

    • Innovative culture: XYZ company encourages creativity and embraces new ideas, which aligns with my own approach to problem-solving.

    • Opportunities for growth: XYZ company offers various career development pr...

  • Answered by AI
  • Q5. If customer say why am I purchase your product then how to handle you
  • Ans. 

    Explain the unique value proposition of the product and how it solves the customer's problem.

    • Acknowledge the customer's concern and ask them to elaborate on their needs

    • Explain the unique features and benefits of the product

    • Provide examples of how the product has helped other customers

    • Offer a trial or demo of the product to showcase its value

    • Address any specific concerns or objections the customer may have

  • Answered by AI
  • Q6. Customer is irritate and said I am getting a lot off call from your side then how to handle that call .
  • Q7. After connecting the call customer start abusing you then what do you do

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your communication skills ,Look professional if you going to interview and wear formal dress.keep your shoes and your hair style and saving is clean
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your salary expectation?
  • Ans. 

    My salary expectation is based on my experience, skills, and the industry standard for this position.

    • Consider my years of experience in technical support

    • Research industry standards for Technical Support Engineer salaries

    • Factor in the cost of living in the area where the job is located

  • Answered by AI
  • Q2. What is your long term goal
  • Ans. 

    My long term goal is to become a senior technical support engineer and eventually move into a management role.

    • Continue to enhance my technical skills and knowledge through training and certifications

    • Develop strong leadership and communication skills to effectively lead a team

    • Work towards gaining experience in project management and strategic planning

    • Seek opportunities for professional growth and advancement within the

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare previos job dessctipption
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Took English test , listening writing grammar

Round 2 - Group Discussion 

Conducted group discussion on randomly topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidance make u perfect 😃
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

I applied on campus drive. It consists of quantitative aptitude and logical reasoning which is medium level.

Round 2 - Coding Test 

There are 4 coding questions 2-easy(Arrays), 1- BackTracking,1-Pattern(Medium)

The aptitude and coding are both in one round.

Round 3 - HR 

(2 Questions)

  • Q1. They asked about me(Self Into)
  • Q2. General HR Question

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy aptitude questions based on logical reasoning and basic maths.

Round 2 - Coding Test 

Easy logic-based question based on arrays and strings with some javascript output-based questions.

Round 3 - Coding Test 

Discussion about the projects that I made in college and the tech stack I know.
1 basic array/string-based problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy to crack as no extensive DSA knowledge is required, basic logical reasoning and coding skills are enough.
PS: This was in 2015 but as per my knowledge the process is still the same.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Coding Test 

3 coding questions any programming language

Round 3 - Technical 

(2 Questions)

  • Q1. Technical Interview based on your programming skills
  • Q2. 1.Find the possible permutation of the given string 2. Remove 3 from the given input (Number) and input should be taken from the user 3. Check whether the given string is Anagram without using map DATA s...
  • Ans. 

    Answering questions related to string permutations, removing numbers, and checking for anagrams without using map data structure.

    • To find permutations of a string, use recursion to swap characters at each position.

    • To remove a specific character (e.g. '3') from a string, iterate through the string and build a new string without the character.

    • To check for anagrams without using a map data structure, sort both strings and

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Introduce yourself and are you willing to relocate And salary discussion. That's it

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What is your strength
  • Ans. 

    My strength is my ability to analyze complex data sets and derive meaningful insights.

    • Strong analytical skills

    • Ability to work with large data sets

    • Proficiency in data visualization tools

    • Experience in statistical analysis

    • Problem-solving mindset

  • Answered by AI
  • Q2. What is yout weakness
  • Ans. 

    I tend to be overly critical of my own work, which can sometimes slow down my progress.

    • I have a tendency to overanalyze my work, which can lead to delays in completing tasks.

    • I often spend too much time double-checking my work to ensure accuracy.

    • I sometimes struggle with prioritizing tasks due to my perfectionist nature.

    • I am working on improving my time management skills to overcome this weakness.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Both Aptitude and coding

Round 3 - Technical 

(1 Question)

  • Q1. Basic Java questions
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion only

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont try to give interview in this company this is not company we are students in this organization or I can say institute they treat us like a students

Tell us how to improve this page.

Interview Questions from Similar Companies

Z X Learning Interview Questions
4.4
 • 44 Interviews
Zeus Learning Interview Questions
3.3
 • 35 Interviews
Adda 247 Interview Questions
3.2
 • 31 Interviews
Prepca Eduserv Interview Questions
4.1
 • 19 Interviews
Airblack Interview Questions
4.2
 • 17 Interviews
iamneo Interview Questions
3.7
 • 16 Interviews
Paperpedia Interview Questions
2.3
 • 15 Interviews
View all
Camp K-12 Customer Support Officer Salary
based on 7 salaries
₹2.9 L/yr - ₹3.3 L/yr
8% more than the average Customer Support Officer Salary in India
View more details
Business Development Associate
36 salaries
unlock blur

₹3 L/yr - ₹6.3 L/yr

Coding Instructor
33 salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Operations Executive
33 salaries
unlock blur

₹3 L/yr - ₹7 L/yr

Instructor
23 salaries
unlock blur

₹1 L/yr - ₹7 L/yr

Operations Associate
17 salaries
unlock blur

₹3 L/yr - ₹5.3 L/yr

Explore more salaries
Compare Camp K-12 with

Z X Learning

4.4
Compare

Adda 247

3.2
Compare

Trivium Education Services

3.7
Compare

MeritNation

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview