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Camp K-12

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3.1

based on 128 Reviews

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Camp K-12 Customer Support Officer Interview Questions and Answers

Updated 31 Aug 2021

Camp K-12 Customer Support Officer Interview Experiences

1 interview found

Customer Support Officer Interview Questions & Answers

user image Anonymous

posted on 31 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They have asked to explain a situation where client is not ready to wait or loose his patience.
  • Ans. If client is not ready to wait.. we should have to listen them carefully, once they complete their sentence.. then we should have to apologise for the inconvenience, request the client to allow us a last chance and ask to wait ex-15 min, if we didn't have the resolutions within the promised time, call back again and give them an assurance that we are working on their query and taking a regular follow up with the team c...
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always confident. Describe each n everything in detail if the interviewer is not aware about the work u have done so far.

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Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Embibe user image Anonymous

posted on 2 Mar 2022

I applied via Indeed and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. They ask you why do you want to Work with EMBIBE
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Asked to me do a Mock chat with the senior employee of Embibe and check my understanding and typing speed
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is very good its just that you have to be confident and clear all the rounds . Interview is very Average and easy to clear

Customer Service Executive Interview Questions & Answers

Embibe user image Anonymous

posted on 4 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. About previous experience and introduction, they ask like that familiar with to work online environment.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, no need to worry

Senior Manager Interview Questions & Answers

Cuemath user image Anonymous

posted on 27 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before Jun 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Very application based assignment

Round 3 - One-on-one 

(4 Questions)

  • Q1. Strengths and weaknesses
    • Add your answer
  • Q2. Previous work info asked
    • Add your answer
  • Q3. What do you bring to the role?
    • Add your answer
  • Q4. When can you join the company
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Useless HR. No nothing. Please negotiate with them like mad
    • Add your answer

Customer Care Executive Interview Questions & Answers

BYJU'S user image Anonymous

posted on 1 Sep 2021

I applied via LinkedIn and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Any recent challenge faced and how did you over come it
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and honest. I told them how I faced a challenge in figuring out which company to join. But after research I realised that a good Mnc with awards has growth even if salary is less

Customer Success Manager Interview Questions & Answers

Toppr user image Anonymous

posted on 17 Apr 2020

I applied via Company Website and was interviewed in Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your past experience ? Could you tell us how relevant were your previous job responsibilities to this ?
  • Ans. 

    I have 5 years of experience in customer success roles, where I managed client relationships, provided support, and ensured customer satisfaction.

    • Managed client relationships to ensure customer satisfaction

    • Provided support and assistance to customers

    • Implemented strategies to increase customer retention and loyalty

    • Collaborated with cross-functional teams to address customer needs

    • Utilized CRM systems to track customer in

    • Answered by AI
    View 1 more answer
  • Q2. Why do you want to join Toppr ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through the Job Description thoroughly before facing the interview.

Customer Support Executive Interview Questions & Answers

Whitehat jr user image Anonymous

posted on 13 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my previous job and how well can I bring changes in white hat.
    • Add your answer

Operations Manager Interview Questions & Answers

Simplilearn user image Anonymous

posted on 25 Oct 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Basic maths, logical reasoning

Customer Success Manager Interview Questions & Answers

upGrad user image Anonymous

posted on 24 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AngelList and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About your background, understanding about the role, expectations setting
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Detailed discussion on customer success profile and role and responsibilities
    • Add your answer

Senior Manager Interview Questions & Answers

upGrad user image Anonymous

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Assignment 

5 case study on excel

Round 2 - Technical 

(1 Question)

  • Q1. Financial technical rounds
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Financial technical round
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Financial technical round
    • Add your answer
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Camp K-12 Customer Support Officer Salary
based on 7 salaries
₹2.9 L/yr - ₹3.2 L/yr
8% more than the average Customer Support Officer Salary in India
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