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I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
I have 5 years of experience in the hospitality industry, including roles in customer service and event planning.
Worked as a front desk agent at a luxury hotel for 2 years
Managed a team of servers at a busy restaurant for 1 year
Planned and executed corporate events for a catering company for 2 years
Blending coffees involves mixing different types of coffee beans to create a unique flavor profile.
Start by selecting high-quality coffee beans with complementary flavor profiles
Experiment with different ratios of beans to achieve the desired taste
Consider the roast level of each bean and how it will contribute to the final blend
Blend in small batches and taste test regularly to make adjustments
Keep detailed notes on e
Stay calm, listen actively, empathize, set boundaries, involve a manager if necessary.
Remain calm and composed, do not take the rudeness personally.
Listen actively to the customer's concerns and try to understand their perspective.
Empathize with the customer by acknowledging their feelings and showing understanding.
Set boundaries by politely but firmly stating what behavior is acceptable.
If the situation escalates or b...
Cafe Coffee Day interview questions for designations
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I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.
I will listen to the customer, empathize with their situation, apologize for the inconvenience, offer a solution, and follow up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's situation and show understanding
Apologize sincerely for the inconvenience caused
Offer a solution or resolution to address the complaint
Follow up with the customer to ensure thei
I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.
I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.
Business Case Study and Growth metrics
I applied via LinkedIn and was interviewed in Sep 2024. There were 3 interview rounds.
based on 4 interviews
1 Interview rounds
based on 2 reviews
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Cafe Manager
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Assistant Manager
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Territory Sales Manager
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Brew Master
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Senior Executive
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