BYJU'S Operations Associate Interview Questions, Process, and Tips

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Q1. Introduce yourself
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Q2. Do swot analysis
Ans. 
SWOT analysis is a strategic planning tool used to identify strengths, weaknesses, opportunities, and threats of a business or project.
• Strengths: internal factors that give an advantage (e.g. strong brand reputation)

• Weaknesses: internal factors that may hinder success (e.g. limited financial resources)

• Opportunities: external factors that could be beneficial (e.g. emerging market trends)

• Threats: external factors that co
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Q1. Introduction, Project, about job role and scenario based question
Ans. It's an average interview Process one should be positive about what he or she is saying. That's it.
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Q1. Same as first round , Project your inspiration goals and job role.
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Q1. Self introduction
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Q2. Convincing Ability
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Q1. Self introduction
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Q2. Convincing skills
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Q3. How to deal with customers when cx have some issues
Ans. 
Listen to their concerns, empathize, offer solutions, and follow up to ensure satisfaction.
• Listen actively to understand the issue

• Empathize with the customer's frustration

• Offer solutions or alternatives to resolve the issue

• Follow up with the customer to ensure satisfaction

• Maintain a positive and professional attitude throughout the interaction
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Q1. Questions regarding the applied field
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Q1. Last salary, expected salary.
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