Byju's Future School Senior Associate Operations Interview Questions and Answers

Q1. What do you know about Payment Gateway ?
Ans. 
A payment gateway is a technology used to authorize and process online payments securely.
• Payment gateway encrypts sensitive information to ensure secure transactions.

• It acts as a middleman between the merchant's website and the payment processor.

• Popular payment gateways include PayPal, Stripe, and Square.

• It allows customers to make payments using various methods like credit cards, digital wallets, and bank transfers.
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Q2. If you good in Excel, tell us 10 formulas now
Ans. 
Here are 10 Excel formulas: SUM, AVERAGE, VLOOKUP, IF, CONCATENATE, COUNT, MAX, MIN, INDEX, MATCH
• SUM: Adds up all the numbers in a range of cells

• AVERAGE: Calculates the average of a range of cells

• VLOOKUP: Searches for a value in the first column of a table and returns a value in the same row from another column

• IF: Performs a logical test and returns one value if the test is true and another if it's false

• CONCATENATE: Jo...read more
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Q1. Resume skills related questions.
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Q2. Difference between Payment Gateway and Payment Aggregators ?
Ans. 
Payment Gateway is a service that processes online payments securely, while Payment Aggregators are platforms that facilitate multiple payment options for merchants.
• Payment Gateway securely processes online payments between customers and merchants

• Payment Aggregators offer multiple payment options for merchants to accept payments

• Payment Gateway requires integration with a merchant's website or app

• Payment Aggregators pro...read more
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Q1. Abt golden rules
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Q1. Explain about previous work experience
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Q1. Introduction about Oneself
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Q2. Past experience and hobbies
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Q1. Pahle previous experience
Ans. My experience is 7 years for different companies. Recently work experience for us healthcare in 4 years for senior associate for payment postpaid
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Q1. Expectation for salary
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Q1. Tell me about yourself
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Q2. Why did you left previous organisation
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Q3. Explain previous process
Ans. 
Implemented and managed end-to-end processes to ensure efficiency and quality in operations.
• Developed detailed process maps to visualize workflows

• Established key performance indicators (KPIs) to measure process effectiveness

• Regularly reviewed and updated processes to adapt to changing business needs
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Q4. What is mortgage insurance
Ans. 
Mortgage insurance is a type of insurance policy that protects a lender or investor in case the borrower defaults on their mortgage payments.
• Mortgage insurance is typically required for borrowers who put down less than 20% of the home's purchase price.

• There are two types of mortgage insurance: private mortgage insurance (PMI) for conventional loans and mortgage insurance premium (MIP) for FHA loans.

• Mortgage insurance p...read more
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Q5. Salary expectation
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Q1. Introduce yourself ?
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Q2. Why did you left previous organisation ?
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Q3. Are you willing to sign bond ?
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Q4. Tell me about insurance ?
Ans. 
Insurance is a financial product that provides protection against financial losses.
• Insurance is a contract between an individual or organization and an insurance company.

• The individual or organization pays a premium in exchange for coverage against specified risks.

• Types of insurance include health, life, auto, home, and business insurance.

• Insurance helps mitigate financial risks and provides peace of mind.

• Insurance com...read more
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Q5. Why you choose this field ?
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Q6. Explain your previous process ?
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Q7. Do you have any questions for me ?
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Q8. What's your Salary expectation ?
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Some are logical based questions and some are based on time speed distance time and work profit and loss calculation, apart from this pscyomatric test , and typing test

Q1. Can you go through your cv?
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Q2. Are you comfortable with rotational and night shifts?
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Basic aptitude test and letter writing test

Q1. Why did you leave/ why do you want to change your job?
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Q2. Explain the letter which you wrote in the previous round?
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Numeric, logical , English

Q1. Current job profile if experience, for fresher regarding academics
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