Broomees Interview Questions and Answers

Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Ability to remain calm and professional in high-pressure situations

• Received multiple awards for excellent customer service

No, lying to get annual subscriptions is unethical and can damage trust with clients.

• It is unethical to lie to clients in order to secure subscriptions.

• Building trust with clients is crucial for long-term relationships.

• Honesty and transparency are key values in the role of a Relationship Manager.

No, it is not appropriate to accuse customers in order to serve them.

• Accusing customers can damage the relationship and trust between the customer and the company.

• It is important to approach customer issues with empathy and understanding.

• Focus on finding solutions and addressing concerns rather than accusing customers.

• Accusing customers can lead to negative reviews and reputation damage for the company.

• Provide excellen...read more